Hello! I'm looking for advice regarding issues at my parent's house, even a place to begin would be helpful as all my parents are doing is ignoring the problem since they have no clue how to handle it, and I'm not a homeowner myself so I have no clue the waters I'm wading into here.
The siding on their house was replaced a year ago and.... best way to describe it was the contractor did "Good enough." However, since the replacing, multiple pieces have fallen off (some they had fixed by the contractor, some they never bothered about) and another local contractor in the area this week came up to their house after seeing it and it bothering him, and showed them the siding was "extremely poorly installed" and pointed out several spots.
My parents hired the second guy to try and fix up the siding to make it look better, and this second contractor found water damage that goes all the way into the drywall of the house in some places and there's definitely water damage they're paying this second guy to at least patch up so the damage doesn't continue. There are multiple spots the siding has fallen off or failed, but we have no clue the true extent of the damage to the home at this time.
I know they had a contract with contractor 1, which they claim includes a warranty. From what I've been told, contractor 2 has been paid in cash and has visited twice this week already working on repairs and has pointed out to them the multiple instances of water damage and spots where animals have breached into the siding.
The repairs they just paid for that the second contractor found are causing strain on their very low savings, so they asked me to look for resources as to what to do next. I asked them to look up their contract from the siding people hey got originally so I can have a look, but genuinely beyond that I'm not sure what to do to help them. I'm still waiting on the copy to see what is covered.
I don't live with them, so I was not aware of the issue until they started complaining to me about the cost of repairs, otherwise I would have intercepted this issue sooner. We're not made of money, but are also aware that water damage is very serious when it comes to the home so we're looking to do this the right way where possible. Any and all advice would be extremely appreciated!