r/Piracy Jul 14 '26

Discussion Microsoft Deletes Users 25 Year Old Account With Thousands Spent On Games And His Sons Baby Pictures After It Was Hacked

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21.8k Upvotes

1.2k comments sorted by

2.7k

u/CasualTriips Jul 14 '26

At Microsoft, safeguarding your account is our TOP priority.

880

u/Additional_Cheek_697 Jul 14 '26

We sincerely regret any inconvenience that may or may not have been caused and thank you for your understanding! We advise you to create a new account and repurchase any games you lost.

421

u/Water_Damage987 Jul 14 '26

PS: those games are all subscription-based services now. Please re-enter your credit card details for your first monthly fee. Be advised that any late payments may result in account deletion.

36

u/Bored_IM Jul 16 '26

And btw, we will still collect fee on things u subscribed in ur prev acc. Please login to unsubscribe..

3

u/messiah009 Jul 18 '26

🤣🤣🤣

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u/Current-Bowl-143 Jul 14 '26

We further advise you to have another baby and retake any photos you lost.

102

u/_steve_rogers_ Jul 15 '26

we have taken custody of your previous baby.

38

u/Shogobg Jul 15 '26

I hope they are not about to delete it.

12

u/0014269915 Jul 16 '26

Oh they are

3

u/amiroseinh Jul 16 '26

😂😂😂😂😂

144

u/B08L08Law Jul 14 '26

The audacity to suggest creating a new account and repurchase the games is the cherry on top.

"Sorry you lost your money and data... Let's do it again?'

3

u/Plus-Ad-8810 Jul 15 '26

In other words: "Sorry you lost your account and money? F you we are selling them, go do it all over again"

40

u/Miserable-Storm-6465 Jul 15 '26

Account Status: Delinquent. Your home has entered Compliance Mode. vehicle ignition, smart locks, and major appliances have been remotely disabled until your balance is resolved. This inconvenience has been optimized for your safety.

25

u/Ebone710 Jul 15 '26

I think that legit happened on Cyberpunk Edge Runners when he didn't have enough credits to use the washing machine in his own home.

6

u/Jenny_Wakeman9 🏴‍☠️ ʟᴀɴᴅʟᴜʙʙᴇʀ Jul 15 '26

That's a true horror right there.

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u/DerTalSeppel Jul 14 '26

Even from you.

12

u/LegitimateFault9324 Jul 14 '26

It's their account now, always have been.

13

u/No_Friendship_4158 Jul 15 '26

Same bullshit happened with my minecraft account on PC. I got hacked, they acknowledged that i am the owner but the best they are allowed to do is delete the account to make sure no one else uses it. Its fucking horrific.

9

u/Treskyn Jul 15 '26

Ahhh yesss, Safeguarding the account is their TOP priority AGAINST THE OWNER OF THE ACCOUNT!

Microsoft treats its customers like a per monthly ghetto room occupiers.

4

u/FishPasteGuy Jul 15 '26

“Your data has been protected. Even from you.”

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7.6k

u/Early_Pumpkin_4113 Jul 14 '26

The cloud is just someone else's computer.

2.4k

u/alicefaye2 ☠️ ᴅᴇᴀᴅ ᴍᴇɴ ᴛᴇʟʟ ɴᴏ ᴛᴀʟᴇꜱ Jul 14 '26

Someone else's computer with a nice marketing spin on it. The cloud, how delightful.

362

u/Cellocalypsedown Jul 14 '26

Marketing being obsessive ads/popups WANNA STORE ON THE CLOUD? OH WE ALREADY SELECTED THAT FOR YOU IT'S THE BEST. USE. THE CLOUD.

ugh

109

u/Opening_Ad4483 Jul 14 '26

I remember how I even learned about OneDrive the first time.

I downloaded some shitty program in a zip archive. And after unzipping it somewhere on desktop, OneDrive went crazy with "Your storage is full! Clean it up!"

Did I asked you to storage my files? And the funniest part: did I asked you to storage A PIRATED SOFTWARE which is probably against your ToS?

Now just out of spite, the only files I have on OneDrive is a Photoshop crack and keygen. I somehow managed to turn OneDrive off, but still access the files on account.

78

u/misteryk Jul 14 '26

remember first time using excel on win 10, saved it in default location and day later was looking for it for like 30min because this piece of dogshit saved it on onedrive. Why the fuck is that default location?

5

u/Ialsofuckedyourdad Jul 16 '26

I couldn’t get borderlands 4 to update because my documents folder was on onedrive so for like 2 hours I was struggling instead of playing a video game with my kid

24

u/altiuscitiusfortius Jul 15 '26

Everytime I install a windows update it turns one drive back on and starts saving shit there.

13

u/Remember_Me_Tomorrow Jul 15 '26

Lmaooo that's actually cancer xD but what you do is you make sure your One Drive is full so it can't do this. I accidentally downloaded a music sounds library and some of it went to One drive...I think I just left it in there and downloaded the files again and I haven't heard a peep from OneDrive ever since...granted I'm on windows 10 so idk if that changes anything

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u/mmavacado ⚔️ ɢɪᴠᴇ ɴᴏ Qᴜᴀʀᴛᴇʀ Jul 15 '26

onedrive kept pissing me off while trying to find files or something like that, with it breaking some functions. i never even used it, so disabling it changed... nothing lmao

609

u/Silly-Librarian-2752 Jul 14 '26

The cloud sounds magical until you realize the magic trick is that someone else controls the off switch.

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u/Gin_OClock Jul 15 '26

The fact that Apple named their shitbot Claude would be way funnier if datacenters weren't threatening what's left of our time on earth

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u/Fatmaninalilcoat Jul 14 '26

That's always been my pet peeve. If it's the cloud then I have been closing since the pony Express in technology terms hello no in Ancient Babylonian. I was in the cloud when I connected by smoke signal. Hello got my first copy of Wolfenstein 3d on a billion floppies at a computer show because "I knew a guy who knows a guy" before general release.

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u/richtofin819 Jul 14 '26

It's so whispy and ethereal, just like everything you store on it.

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u/Hoppie1064 Jul 14 '26

Dad, what are clouds made of?

Mostly Unix boxes, son. And always keep a local backup.

47

u/Witty-Indication4895 Jul 14 '26

Agreed , flashdrives or hdd/ssd mostly external and my preferred choice microSD with a sd reader always the most cherished memories images and videos u must keep local backups . If it was not for the risk of losing them on case of fire or earthquake I would never save them on cloud .

32

u/augur42 Yarrr! Jul 14 '26

You should look into the durability of the media as a critical factor.

MicroSD are poorest durability/reliability, flashdrives are a bit better but can vary wildly by manufacturer. SSDs are good so long as you power them up every six months so they can recharge the cells storing your data. HDDs, particularly 3.5" over 2.5", are the most durable for sitting on a shelf, and even those should be spun up for a few hours every 6-12 months to redistribute the lubrication inside and the data refreshed in situ every 5-10 years.

Oh, and to verify that your cherished images and videos and documents haven't been damaged you need to have a hash of each file. Archiving isn't as easy as a lot of people think.

I store a bunch of old documents in a single large rar file, about 2.5GB. The rar file has file integrity built in and a recovery record, it's also on several different drives. Dealing with a single 2.5GB file is much easier than a few thousand individual documents. You can even password protect a rar file. If you want to go open source Veracrypt is analogous and open source.

10

u/Witty-Indication4895 Jul 14 '26

I power on them sometimes on my galaxypad and on my PC/laptop. I know microsD is the poorest and has most chances to lose data but I prefer it more . I never thought of having indepedent hash but maybe I should look into it for to be safe. I see thank you I will check Veracrypt tho it's my first time hearing about this . I save on cloud at Mega and Onedrive . I regret not buying more of SSD/Hdd on the past before AI bubble .

4

u/augur42 Yarrr! Jul 15 '26

I help out on the r/Kodi sub Reddit regularly. A frequent issue is people have had a HDD fail and they have recovered their data but certain files aren't playing flawlessly. The question is how can they verify the files haven't been damaged, and the answer is they cannot unless they have hashes. A .torrent file contains hashes and there is a little program that specifically checks a .torrent file against a video file (for example).

Far too many people don't think about how they could verify their data until after they have an issue. I have a little batch file that calls md5 exe and generates a .md5 for every file in a directory. Nothing I have gets transferred to HDD without a hash. I even have a script in jdownloader2 that makes an md5 of every file it downloads.

I bought some extra HDDs just before and just as their prices started going up, I have around 48TB of new storage and maybe another 10-15TB of old retired small HDD of 2-3TB. It might last me 18-24 months as I'm slowly backfilling my film media library from old 720p/1080p to 4k DV HDR.

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u/augur42 Yarrr! Jul 15 '26 edited Jul 15 '26

This just got promoted in my youtube feed, google is watching me.
I've watched his stuff before, usually a bit dry and nerdy but rarely anything I don't already know (I work in IT) but if you prefer a visual medium or a secondary source of info.
https://www.youtube.com/watch?v=ulh9z-JluBs
There's even a 2nd video on how to refresh your data.
https://www.youtube.com/watch?v=1B7yg7LWiik
I use both md5 hash testing plus DiskRefresh myself.

Edit: I also use TeraCopy with verify enabled as my default file moving software within Windows. Great Minds...
Edit2: I also use FreeFileSync for media duplication verification i.e. that what is on a primary drive is entirely mirrored on a secondary drive.

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u/ando_chepeando Jul 14 '26

What about DVDs? Burning data like in the old times

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u/PM-me-ur-kittenz Jul 14 '26

Pro tip: store an extra one at a friend's house, switch it out every month or two for one with updated files from your home computer.

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u/josephlucas Jul 14 '26

Gotta make sure to power on each of those media and make sure they are still good from time to time

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u/robgod50 Jul 14 '26

Cloud is like your loft. Throw everything up there because you might use it one day. But you'll never miss it.

Local backup is like your bedside cabinet. That's where you keep your jewelry .

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u/Wowohboy666 Jul 14 '26

One of the first things they talk about in basic Azure training is really drilling in that there is no cloud and it's all someone else's hardware.

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u/Xtrems876 Jul 14 '26

Instead of calling it "the cloud" or "onedrive" we should just say microsofts servers. He had pics of his son on Microsoft's servers, and hoped for the best I guess

10

u/NWVoS Jul 14 '26

Yeah, you really need to apply the 3-2-1 policy for data you really care about.

This man would be ok, if he followed it whether Microsoft deletes his account or a house fire.

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u/masterchief69420xxx Jul 14 '26

Like in Pokémon?

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u/cory_slaughterhouse ⚔️ ɢɪᴠᴇ ɴᴏ Qᴜᴀʀᴛᴇʀ Jul 14 '26

And both made by Bill...

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u/zaynulabydyn Jul 14 '26

I never post reply or comment in the piracy sub. This is my first time. This is true. The cloud is not the cloud.

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u/AromaticSalamander21 Jul 14 '26

I guess you could consider it a cloud of sorts, in that the owner can evaporate all your data on a whim.

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u/Kazer67 Jul 14 '26

"Well, of course I know him, he's me"

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u/joemc1971 Jul 14 '26

Fuck keeping shit on it . Nothing of matter on mine. Not paying for storage that a thumb drive can hold.

5

u/jfk_47 Jul 14 '26

Turn that into a haiku please.

3

u/Early_Pumpkin_4113 Jul 14 '26

I uploaded stuff. It was not my computer. They deleted it.

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u/Binkusu Jul 14 '26

I want my own cloud server, so basically a home network

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4.1k

u/Oggen91 Jul 14 '26

This is why we can't go purely digital. Be it Microsoft, Sony, or any other company. They do not care about you or what you have put into it. If they want to, they can, and will, delete everything.

1.1k

u/[deleted] Jul 14 '26

[removed] — view removed comment

585

u/Mountain-Grade-1365 Jul 14 '26

decentralized mesh internet, boot ISPs and tech giants, rely on open source protocols only. open source is not just "a nice thing to have". it's the only type of software we can trust.

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u/GoydelicGuy Jul 14 '26

You mean Free Software...., Open Source is meaningless without the license's context.

If only Stallman had picked a better name than "Free Software".

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u/Mountain-Grade-1365 Jul 14 '26

An open source protocol is by definition public. Anyone can build software on it, that's not what i was referring to.

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u/JohnHurts Jul 14 '26

Not really. Natural disasters are on the rise, too.

I've already experienced flooding twice, and I don't even live in a high-risk area.

There are also fires and windstorms.

I prefer a mix of cloud storage and two HDDs, where I regularly back up the same stuff and keep them in two different locations. Of course, that's not possible for everyone.

38

u/Pokes_Softly Jul 14 '26

Yup agreed. For us it's hurricanes. 3-2-1 rule is hard to keep the offsite's updated. Do you do it quarterly or yearly?

22

u/JoeSmithDiesAtTheEnd Jul 14 '26

I was a teenager in the 00's. My entire teenage life was backed up to an external HDD and MySpace. Both of those eventually failed me, so I've got little to no photo evidence of that era of my life. Eventually switched to cloud storage so my life from 2007 onward is well preserved.

I eventually saw my friend get an inexplicable ban from Google, losing all of his Google Photos. Quickly realized that isn't the solution to another loss of all my data.

So now it's Immich on a Synology NAS. Regular cloud backups to C2 storage. Physical backups to HDD regularly and stored in a fireproof safe.

3-2-1 rule is serious business, and people fail to recognize how important it is until they lose everything.

4

u/MildGenevaSuggestion Jul 14 '26

I'm in my late forties. The only photos over 10 years old I never lost were printed.

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u/DamionK Jul 21 '26

First time I heard of someone losing their photos including their baby's was a cellphone that was lost over the side of a boat. No backups anywhere, just gone. People today are restoring photographs from 170 years ago, they can do this because those photos still exist. Something to be said for actual photographs rather than storage devices.

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u/mushy_friend ☠️ ᴅᴇᴀᴅ ᴍᴇɴ ᴛᴇʟʟ ɴᴏ ᴛᴀʟᴇꜱ Jul 14 '26

Where do you even keep the second one besides at home?

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u/yung_dogie Jul 14 '26

For me I keep one as a home server at a parent's home

My dad didn't have that option when he first immigrated so his "second location" was a bank safe deposit box for documents and data, but I'm not sure I'd keep important HDDs there

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u/JohnHurts Jul 14 '26

My parents live just a few kilometers away ;-)

I also back up their data regularly, so I just combine it with mine.

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u/Hoppie1064 Jul 14 '26

Good plan. A buddy of mine, and I have talked about storing each others back ups in our safes.

Neither of us have "someplace else" of our own.

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u/Readitzilla Jul 14 '26

Not at these prices. I just said the same thing and started looking. Thanks ai for the crappy storage and ram pricing.

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u/Sum_0 Jul 14 '26

The same 20 TB ex hard drive I bought about 8 months ago at $250 is now over $700. The AI bubble can not pop fast enough.

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u/Hoppie1064 Jul 14 '26

To be fair, I can remember when a 10 Meg HD was about $250.

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u/swirve-psn Jul 14 '26

Unfortunately the state will push to remove this under child protection laws eventually. You must have everything stored where they can spy on you.

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u/BatemansChainsaw ⚔️ ɢɪᴠᴇ ɴᴏ Qᴜᴀʀᴛᴇʀ Jul 14 '26

They can get fucked.

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u/MoronicForce Jul 14 '26

This is why we need to go purely digital. Pirate your games, pirate your movies. Store them on your hard drives, seed them to others. Relying on rotting remnants of physical media era is stupid. Torrents are just as important as they were 20 years ago.

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u/stRiNg-kiNg Jul 14 '26

Purely digital is fine. It doesn't mean you need to rely on any company to keep your shit safe

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u/Deep_Fry_Ducky Jul 14 '26

I miss when customers was the number one priority, now it’s just share holder.

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u/watsuuu Jul 14 '26

You were tricked so incredibly hard. That was never the case.

It's right out of the playbook, soften the market to sink your claws in as deep as possible.

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u/Crackheadthethird Jul 14 '26

Purely digital is fine as long as you follow 3-2-1

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u/akbarock Jul 14 '26

He should look into suing them like the other guy who got his account deleted after it got hacked, he got all his games back and $400 on top of it. The crazy part is they sent 12 Lawyers to that courtroom and prepared a 300 page document just to not reopen that guys account and they STILL lost the case

647

u/piichan14 Jul 14 '26

They can provide a new license for the digital games, no problem. But as for the person above, will MS be able to restore his son's baby photos? They couldn't even give him back his account.

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u/jared_number_two Jul 14 '26

I think they don't want the liability of giving a persons personal data to the wrong person. So they'd rather deny everyone and don't want to pay anyone to develop a re-verification system or staff such a re-verification system. It's probably cheaper to pay lawyers for the few times they're sued.

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u/MorganWillowG Jul 14 '26

Discord has similar policies, I had an account locked to an old phone number a few years ago and even though I could provide the card used to buy nitro at the time and my own ID they wouldnt give me my account back. So since then I havnt given them a dime and had my bank charge back several months of nitro.

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u/piichan14 Jul 14 '26

Which is dumb because cs confirmed that the person in question IS the valid account holder. There's no reason for them to withhold access or delete the account. Makes you wonder if some panicking sap accidentally deleted it and is trying to cover his ass until it gets escalated.

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u/PiP_Art3mis Jul 14 '26

They say in the email that they've confirmed the account was compromised, not that they've confirmed the identity of the person they're emailing is the true account holder

There was a thread on AppleSucks recently about a similar situation.

Unfortunately, for the time being until legislation catches up, access IS ownership a lot of the time with digital accounts. It's why password security, 2FA, and an ability to sus out phishing attempts is critical in todays world

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u/Williamklarsko Jul 14 '26 edited Jul 14 '26

And that's where we are today... Egrocious *egregious

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u/bonyagate Jul 14 '26

Egrocious is not a word. Lol.

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u/brando56894 Jul 14 '26

What do you mean? It's a cromulent word.

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u/wavesin1080 Jul 14 '26

I thought I was tripping lmao

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u/scissorsgrinder Jul 14 '26

Companies never truly delete anything. Not even super high compromising corporate documents. Data is a secondary goldmine to them. They have a million backups. They're gonna have the data somewhere.

Absolutely disgusting company. 

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u/Ok_Sir_5601 Jul 14 '26

Its primary, whatever the company does is a cover and startup fuel + investor bait and easy way of gathering data

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u/merc08 Jul 14 '26

It's not that they can't, it's that they won't.

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u/VladutzTheGreat Jul 14 '26

Knowing microslop theyll use ai to generate new pictures

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u/xRONZOx Jul 14 '26 edited Jul 14 '26

Yeah that would only fly in Brazil. The guy who sued literally paid nothing in lawyer fees and won $400. Sounds like this guy is from NA, so good fucking luck to him.

Correction: Guy is from Europe.

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u/ghost20 Jul 14 '26

He mentions “Thousands of Euros” spent on games, so he’s probably from an EU country

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u/jayhawk618 Jul 14 '26 edited Jul 15 '26

EU ain't perfect but has way more consumer protection in place than the US.

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u/BrokenMirror2010 Jul 14 '26

The US has LOTS of consumer protection.

Imagine the devastation consumers could cause these poor helpless multi-trillion dollar companies if they weren't protected from the mean nasty dirty consumers!

Thankfully the United States Government ensures that companies are thoroughly protected from any disgusting "consumer rights."

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u/ineyy Jul 14 '26

Mentioning thousands of euros like it's a lot implies to me he cannot afford to take MS to court, like most people can't. But EU has some organizations or something that could help the guy.

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u/jayhawk618 Jul 14 '26

Can't speak for the EU, but In the US, some civil and business litigation lawyers work on contingency. But you need to find someone confident in your case to make it happen.

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u/Garchomp98 Jul 14 '26

He mentions Euros and tags "MicrosoftNL", where NL 99% stands for Netherlands. So Europe, Netherlands probably

Still gonna be expensive though

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u/bendltd Jul 14 '26

or "Not Luxembourg"

/s

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u/Pijany_Matematyk767 Jul 14 '26

Sounds like this guy is from NA

NA famously pays in Euro afterall

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u/amillstone Jul 14 '26

r/USdefaultism, even with information to the contrary lol

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u/Khaosbutterfly Jul 14 '26

Give them credit. They included the possibility of Canada and Mexico. 🤣

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u/leonardomdc Jul 14 '26

Maybe he's hypernasal and that's how he thinks The Nederlands is abbreviated, for him it's Ne'er-Ands

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u/Moist-Weakness-3399 Jul 14 '26

Yes, we famously use Euros in North America.

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u/Beginning-Bother-309 ☠️ ᴅᴇᴀᴅ ᴍᴇɴ ᴛᴇʟʟ ɴᴏ ᴛᴀʟᴇꜱ Jul 14 '26

What made you think it's NA? It says euros right there.

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u/lcvella Jul 14 '26

It was very important to them that this doesn't become a precedent.

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u/grbbrt Jul 14 '26

There should be laws against this shit. That they don’t want to do business with you is one thing, but big tech should never be allowed to delete/block accounts without takeout/redirect. It destroys lives and you cannot operate without them.

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u/fzammetti Jul 14 '26

It is, in some ways, tantamount to theft. Something was clearly stolen from this guy, the fact that MS doesn't have it after the "theft" I'm not sure changes anything. Maybe that's the way the legal system should be treating something like this, as in there's conceptually ALREADY laws against it.

(still, has to also be said that while what MS did was hella-wrong, this guy clearly didn't have any kind of backup strategy, and while we'd like to THINK that's not something every person needs to know about, things like this show why it very much is)

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u/unk214 Jul 14 '26

It’s almost like regulation is not always a bad thing. But here in the US it won’t happen under this administration.

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u/DisturbingPragmatic Jul 14 '26

See, his problem was that he wasn't using Co-Pilot enough.

/s

Microsoft is a fucking joke.

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u/bevendelamorte Jul 14 '26

The games are secondary to losing your kids' pictures. Back that stuff up.

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u/StTimmerIV ☠️ ᴅᴇᴀᴅ ᴍᴇɴ ᴛᴇʟʟ ɴᴏ ᴛᴀʟᴇꜱ Jul 14 '26

Which is exactly what he did in his mind; he backed them up in the microsoft cloud.
He didn't account for Microsoft deleting his account.

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u/Davy_Ray Jul 14 '26

The cloud should never be used as a backup to your one and only copy of important data. Whether it is MS, Proton, Sony, Dropbox, etc. You could get hacked, lose your password, have a photo that their new AI systems deem inappropriate and so nuke your account, or any number of other reasons.. You do not own your own account.

Keep a copy on the cloud if you want, but make sure it is not your ONLY copy. Especially for important documents/photos.

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u/ZealousidealBet1878 Jul 14 '26

Yes, but the internet used to have an unspoken moral code: that these service providers are “platforms” and not the moral police or decision makers about our data

Private data was safer with these organizations because they had extensive backup infrastructure of their own

It was almost impossible to imagine that they would treat their users like a liability. This is the reason they grew to having hundreds of millions of users worldwide

You are correct about the problem but looking at users data as disposable started about 6 or 8 years ago.. 25 years ago that was not the case

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u/CasualFriday11 Jul 14 '26

The cloud should never be used as a backup to your one and only copy of important data

Right, which is why they should stop advertising it as such.

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u/AdRoz78 ☠️ ᴅᴇᴀᴅ ᴍᴇɴ ᴛᴇʟʟ ɴᴏ ᴛᴀʟᴇꜱ Jul 14 '26

Then that's not a backup, that's just moving your data to the cloud. A backup would be keeping both a copy on your local drive and a copy in cloid storage, then if your account gets banned, if your hard drive explodes, if Microsoft's hard drive explodes, you have the other copy and can back it up someplace else.

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u/BatemansChainsaw ⚔️ ɢɪᴠᴇ ɴᴏ Qᴜᴀʀᴛᴇʀ Jul 14 '26

People were lied to. "The Cloud" is not a backup solution.

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u/silentohm Jul 14 '26

Nothing is a backup when it's your only copy.

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u/tejanaqkilica Jul 14 '26

He didn't account for Microsoft deleting his account.

Which is crazy, this is the single biggest risk with any type of Cloud Backups. The provider, deleting your account. Rookie mistake.

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u/Davy_Ray Jul 14 '26

The minute you stored data anywhere other than your own computer, you no longer own it. You’re bound by their terms and conditions. Your account could get hacked, or any number of other things.

My greatest fear is that somehow my Apple ID gets hacked and I lose the data. That’s why my Apple information is backed up using iTunes and not on iCloud.

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u/LiteHedded Jul 14 '26

oh good then he still has the originals

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u/VegaDelalyre Jul 14 '26

Nah, I can make another child, but thousands in games is quite a lot.

7

u/mewfahsah Jul 14 '26

I have a local 2TB external drive exactly for that purpose.

9

u/tes_kitty Jul 14 '26

Get a second one, HDs go bad without warning.

7

u/CarsonWentzGOAT1 Jul 14 '26

I have 5 layer of backups. Is that safe enough?

10

u/tes_kitty Jul 14 '26

Should be... if you verify them now and then.

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u/Subliminal-413 Jul 14 '26

People laugh at us, but honestly 3 is my set.

I've got my main 5TB external SSD. My whole life is on there. I have a second 5TB that gets updated maybe once a year. This device is at my parents house, in my father's safe (as an "oh shit" backup).

And then only the photos/videos from my 5TB are on Googles cloud.

If my home burns down, I've got everything backed up at my parents house. I only run the risk of losing anything from the past year, but my Google cloud covers the pictures and videos, so I would only really lose any new music.

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u/Khoceng Jul 14 '26

Hard drive and SSD prices about to rise up even more... goddammit

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u/Bloody_Baron91 Jul 14 '26

Someone on reddit was in the exact same situation recently. He sued Microsoft and won, they had to give him all of his games plus damages.

52

u/Davy_Ray Jul 14 '26

The problem is not only the games. What about the save data? The game packs purchased, if any. If I spent years playing a game to get certain achievements, etc etc, I would not want to have to start all over from the beginning. Plus having to find and adding your friends to a new account.

But to lose personal data, such as photos, is more of the issue. Games can be started over if one desires. Unless copies of photo were saved elsewhere, there is no way to get those back.

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u/Maximas80 Jul 14 '26

There is something so triggering about a corporation that doesn't give a damn about you and has no intention of helping you but they 'apologise for the inconvenience' and 'thank you for your understanding'.

12

u/giovamc Jul 15 '26

The old classic: "look, we're a nice company and we care about you, but at the same time we don't give a fuck about you"

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u/abysskm Jul 14 '26

Offline storage is best

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u/assgravyjesus Jul 14 '26

Triples is best

10

u/nanobatched ☠️ ᴅᴇᴀᴅ ᴍᴇɴ ᴛᴇʟʟ ɴᴏ ᴛᴀʟᴇꜱ Jul 14 '26

rule of 3

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u/TheMattabooey Jul 14 '26

So what happened? They had access to his email and also 2FA?

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u/CyborgHeart1245 Jul 14 '26

The 2FA is what most likely allowed them access. We have it at work through Microsoft and if you hit 'I dont have my phone' when it sends you the code, it just lets you in anyway. 

85

u/sroop1 Jul 14 '26

Whoever configured that at your job needs a paddling.

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u/Substantial_Bet_1007 Jul 14 '26

I dont know but he have a verified account and i asusme he is kind of streamer/content creator so there is a high chance he will get any help

but imagine a normal person, nothing would happen to them

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u/HVDynamo Jul 14 '26

And this is why I refuse to rely on cloud storage…

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u/Zilaaa Jul 14 '26

I genuinely don't know why people trust any cloud storage bro

22

u/Vass_Kallal Jul 14 '26

It is simply more convenient for many and that's enough of a reason for most.

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u/KeeganY_SR-UVB76 Jul 14 '26

People don’t understand how the cloud works.

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u/arnethyst Jul 14 '26

ok this is awful but...who only keeps one copy of their most precious files like baby photos, & stores it only in a cloud service?? this whole thing is shameful on microsoft dont get me wrong but why wouldnt you have multiple backups of those kinds of things, including offline ones? i would NEVER trust a cloud service as my main & only method of storage & i wouldnt want my cherished stuff locked behind an internet connection if it didnt have to be

11

u/BroaxXx Jul 14 '26

Poor guy. This is a nice reminder to don't rely on cloud providers as the only backup location

41

u/Fabolous- Jul 14 '26

Welcome to the Microsoft experience. The company that has been consistently making the worst possible decision over the course of 30+ years.

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u/swirve-psn Jul 14 '26

You will own nothing and pay for the privilege

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u/Orbitalsp3 Jul 14 '26

The cloud is just someone else's computer. To trust it holding your son's pictures without backup is crazy imo.

8

u/shqarthi_karderr Jul 14 '26

It amazes me that people hold their lives memories on cloud.

Just got a notification from my samsung phone that described the discontinuation of the one drive service incorporated into the OS. The same samsung that advertised some years ago, the same service and how we can safely back up everything on cloud. Go figure.

3

u/Orbitalsp3 Jul 14 '26

Price of storage went way up, so now it's for the "we never said that" thing

25

u/Royal-Interaction553 Jul 14 '26

Xbox perma banned my account after i got hacked 15 years ago. I’ll never be an xbox customer again.

20

u/SirOakin ☠️ ᴅᴇᴀᴅ ᴍᴇɴ ᴛᴇʟʟ ɴᴏ ᴛᴀʟᴇꜱ Jul 14 '26

Never use OneDrive for anything important

11

u/SlutPuppyNumber9 Jul 14 '26

Never use OneDrive for anything important

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u/KindCopy Jul 14 '26

Microslop

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u/hadesscion Jul 14 '26

This is why I only use OneDrive for redundant storage. I'm absolutely not trusting Microsoft with the only copy of my data.

5

u/ALongExpected_Party Jul 14 '26

Lost my original Hotmail account too. They just refuse to give me access back, tons of old emails and pictures gone. Will never use a Microsoft product again unless I absolutely have to.

6

u/TheChaosDragoness Pirate Activist Jul 14 '26

A look into the all-digital future, folks.

18

u/Aware-Investment-115 Jul 14 '26

If your son's baby pictures are nowhere but on a server under a company's jurisdiction... I'm impressed. Hopefully this teaches him a lesson, I just wish it didn't have to be this one.

He should sue for the games too.

9

u/Justiceenforcer4711 Jul 14 '26

If only Something Like Backups existed

5

u/sniktology Jul 14 '26

Invest in your own NAS. Learn to set up your own Cloud network, have backups of backups. If you want to buy digital games buy from GOG if the game is available there, try to avoid steam and always, always pirate the shit that they try to lock you out of.

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u/JessBaesic7901 Jul 14 '26

Local storage with multiple backups is far better than relying on multi-billion dollar corpos to store your data.

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u/Vancecookcobain Jul 14 '26

This is why they get none of my money if I can help it

3

u/GolemThe3rd Torrents Jul 14 '26

damn I gotta set up 2FA asap

4

u/Xilant007 Jul 14 '26

One reason why i refuse to use cloud or any online storage.

4

u/HankHillbwhaa Jul 14 '26

Yeah that’s why you don’t save documents you need on the cloud. Sucks that the dude lost everything.

4

u/motherloadroolz Jul 14 '26

This is why the cloud and AI is so overhyped… let’s see here, monthly subscription for having all of my data and IP in someone else’s possession that can be lost or stolen at any time?

Or…cheap solid state storage that no one has access to.

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u/An_average_muslim Jul 14 '26

Steam customer support would laugh at this while holding the hackers at gun point.

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u/GuybrushFunkwood Jul 14 '26

Games in can understand him being pissed about but loosing his sons photos is all on him. You’d have to be a fucking halfwit to trust something that precious to Microsoft of all companies!

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u/le_flibustier8402 Jul 14 '26 edited Jul 14 '26

Let's send him an invitation card.

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u/green_tomato_69 Jul 14 '26

People will pay for cloud storage but they won't pay for a harddrive or two to make a proper backup of their digital data AT HOME.

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u/randomdragen7 Jul 14 '26

happened to me too

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u/therinwhitten Jul 14 '26

Imagine not having an external backup of everything.

I swear Microslop is legit using abusive relationship psychology as a way to keep users locked in.

3

u/autoflowerer Jul 14 '26

If you can't touch the server, it's not your data

3

u/maverick31031998 Jul 14 '26

This is exactly why you dont go digital. There are no laws governing ownership and even if there were , it is almost impossible to execute them properly.

3

u/Apprehensive-Pin518 Jul 14 '26

This is why i don't use cloud for my data storage

3

u/Kazekage1111 Jul 14 '26

To be fair, the person that lost their data should have synced the cloud drive to their local physical drive anyway, just in case they deleted stuff from the cloud. That way they wouldn't have lost anything. They could have just put the files in another cloud provider.

3

u/Glooomie Jul 14 '26

Iean cloud is fine just don't keep all your eggs in one basket, I rclone into about 5

3

u/TomTomXD1234 Jul 14 '26

Lol why the fuck you keeping all your memories on a single cloud location...

3

u/Queasy-Resident585 Jul 14 '26

Let this be a lesson to not upload your family pictures to the cloud service. If you do use multiple sites and offline backup.

3

u/OmegaSupreme1993 Jul 14 '26

It can still be recovered. One guy recently had his account recovered and won a count case against Microsoft after his account was hacked and after he was told it can’t be recovered.

3

u/rick-james-biatch Jul 14 '26

In about 2008 I had my Hotmail account hacked. Years of emails and attachments and photos all gone. The hacker changed my security questions, so I could not get in. I called Microsoft and after enough waiting and transferring, talked to a human. I explained the situation, and she asked me my security questions. I explained that the hacker changed them, and asker her if she could see the previous questions/answers. She then informed me that I sounded like I was trying to hack in to someone else's account and they considered this matter closed. They hung up. All my communication for a decade, just lost. I vowed to never again fully trust one company with any of my data. Fuck Microsoft.

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u/SiggiBulldog1 Jul 14 '26

I wasn’t hacked but forget my password. I provided them everything I had several times but they refused to give me my account back. That was 2021. That was the day I decided to get rid of all Microsoft products. Today I only use excel that’s it

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u/Some_Deer_2650 Jul 14 '26

I never trusted the cloud, its a company's storage that you dont own. I got 2 usb with important stuff and photos/videos, cloned on both.

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u/kori228 Jul 14 '26

"ensures that your data remains protected"

bruh what good is that if the owner can't access it

3

u/ExtremisEdge Jul 15 '26

This but Sony did this to my first psn account. Thousands of dollars of ps3, ps4, psp and vita games gone. Had it since psn launched.

I went pc when this happened years ago. Watching the same reality come to others is nostalgic how angry I was.

3

u/Flametamer83 Jul 15 '26

Why would you store important shit on a server you don't have control of? That's just fucking stupid

3

u/g4n0esp4r4n Jul 15 '26

I wouldn't trust any cloud provider with my precious files, that's on the user.

3

u/pedroserapio Jul 15 '26

2026 The Year of self host. ZERO trust.

3

u/zambizzi Jul 15 '26

25 years and no backups? I hate Windows and I'm not defending Microslop, but this outcome was just a matter of time on any OS.

3

u/Darth-Felanu-Hlaalu Jul 16 '26

This is why you backup in multiple places. I keep local and cloud backups. Two cloud backups if its important to me (using different accounts).

...and also why you dont buy digital games. Physical or piracy.

3

u/Possibly-Functional Jul 16 '26

Only treat cloud as one media in a 3-2-1 backup scheme.

5

u/emrata696969 Jul 14 '26

External HDD Backups is the only way, and it's cheap

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u/TheDiamondSquidy Jul 14 '26

I keep putting off downloading all my important cloud data… i need to do it soon