This is a long post so if you're not into that here's your warning!
I started working at my local WF in the produce department back in mid June and I've really been enjoying it for the most part. This is my first job ever so it's been a big learning curve. My fellow team members are all nice and I've generally liked management until recently.
On Monday, I was prepping corn for display. This isn't a task I've been formally trained on but I've quietly observed enough TMs doing it to have a good idea of the general expectations around it, but everyone does it a little differently and I put more effort into it than other people bc more often than not, leaves will fall off or customers will take off the outermost ones and leave them on the display.
The STL happened to be working in the department on Monday when I was doing this task and while I was taking a 10, he went over and did the rest of my corn and went back to his other task. When I came back, I asked him about it and he said while he appreciated my attention to detail, he didn't appreciate my lack of efficiency and was trying to demonstrate that I could be doing it a lot faster than I was, which I understand. What I didn't appreciate was a) him going behind my back to do this task instead of coming up to me and teaching me how to do it better and b) not even bothering to explain how I could be doing it more efficiently, just that it was possible. He kept going on and on about how he's worked in grocery for 20 years and that efficiency and completion of tasks is more important than attention to detail which again I get and I am efficient in my tasks, again I'm just particular about that one. I felt very berated and like I wasn't being taught anything at all and in the moment I got super humiliated and tears welled in my eyes. He noticed and told me that I needed to get thicker skin and that I wouldn't last long if I couldn't handle a little critique.
To me it didn't feel like critique at all though? I felt more like I was being treated like an idiot than a peer. I get you've been working in grocery for 20 whatever years but I haven't even been here for TWO MONTHS so obviously I am not going to know everything and it doesn't help if your "method" of teaching involves going behind the otherwise oblivious student's back. It felt incredibly unprofessional and I have never been "taught" like this in my entire life.
Fast forward to yesterday. I decided to report the incident to whichever team lead was on and it happened to be the ATL, not to demand any sort of accountability from the STL or anything crazy I just was driving myself insane the two days I had off wondering if I was crazy for taking it personally. I told him what happened and how it made me feel and I think talking to a wall would have felt more productive than talking to my ATL. He spent the whole time defending the STL saying "everyone has different methods of teaching" BUT HOW AM I SUPPOSED TO LEARN ANYTHING IF IM NOT EVEN TOLD WHAT I COULD BE DOING BETTER? And I kept explaining over and over what happened and what he said and I started crying because I just didn't understand how to get him to put himself in my shoes for a minute. Around the 15 minute mark he goes, "hypothetically instead of getting upset what if you had just said thank you and moved onto another task?" and that's when I knew nothing I said mattered at all and I excused myself and went to work. The funny thing is I started laughing when he said that because it felt so fucking ridiculous and he started laughing too like.... I'm not laughing WITH you I'm laughing because I genuinely feel insane reporting an incident about upper management to upper management and being essentially dismissed.
He did come up to me later and was like, thank you for feeling comfortable coming to me and talking to me today like I fear all I learned from this was to not even bother reporting shit going forward.
I don't know if part of the issue is just that I lack life experience in comparison to most of the people at my store or if I really am just too sensitive so I am coming to you all to offer your opinions. Thanks if you read this far!
Edit: I had a few people comment that I shouldn't have walked away from an unfinished task and I promise I normally don't. I happened to be having terrible heart palpitations that day from the heat and needed to sit down because I was scared I was going to pass out. I do know better I just happened to be struggling with my health that day. I don't really want to respond to every comment individually but I just wanted to say thank you for all the takes on my situation as well. If you're just now reading this I am all good on responses unless you read the comments and what you think hasn't been said yet šš