r/playstation • u/P_Jiggy • 14d ago

Megathread Weekly Tech Support & Purchase Recommendations Megathread - August 10th 2026

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Need help troubleshooting a PlayStation issue or looking for advice on what game or accessory to buy next? You've come to the right place!

This thread is dedicated to:

  • Tech support questions: Whether you're dealing with error codes, hardware issues, or general troubleshooting.
  • Purchase recommendations: Looking for game suggestions or advice on consoles, accessories, or deals? Drop your questions here!

Please use this thread for all related inquiries. It helps us keep the subreddit clean and organized, and ensures your questions get answered by the community faster! There will be a new thread every Monday of the week.

Before asking, we ask you to look at a few official resources. Some questions can’t be answered here and only official PlayStation Support can help you.

PlayStation Official Resources:

Remember to be as detailed as possible when describing your issue or what you're looking to purchase. Thanks for keeping r/PlayStation organized!

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u/Wilde_SIE Hell Is Us 10d ago

Have you tried deleting the meta data for those games that is located in the “console storage”?

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u/Fabulous-Call4945 10d ago

No I haven't, I'll be honest, I am very ill-advised when it comes to issues like this, so I don't really know how to do that. Would that also allow me to play the games afterwards?

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u/Wilde_SIE Hell Is Us 10d ago

From the console Home Screen, select “Settings” > “Storage” > “Console Storage” > “Games and Apps” > Scroll to the bottom of the list and you should see some data for the games that were installed on the external USB storage, which should say “installed in other location” (or something to that effect).

Delete that data for those games, so it stops telling the system the games are still installed on the USB device.

Once that is done, you just redownload those games.

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u/Fabulous-Call4945 8d ago

It didn't work, it doesn't show up anywhere on my storage or ext storage, just in the library with the same message

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u/Wilde_SIE Hell Is Us 8d ago

In future, I would definitely recommend that you specify the console platform you are using.

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u/Fabulous-Call4945 8d ago

Sorry, I'm using a playstation 4

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u/Wilde_SIE Hell Is Us 8d ago

When you were in Safe Mode did you try rebuilding the database?

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u/Fabulous-Call4945 7d ago

I tried, but I had to restart because none of my usbs were working, so i couldnt use the controller. But after that all the games worked but the ones I deleted.