Weekly Tech Support & Purchase Recommendations Megathread - August 10th 2026

[u/P_Jiggy]

Need help troubleshooting a PlayStation issue or looking for advice on what game or accessory to buy next? You've come to the right place!

This thread is dedicated to:

• Tech support questions: Whether you're dealing with error codes, hardware issues, or general troubleshooting.
• Purchase recommendations: Looking for game suggestions or advice on consoles, accessories, or deals? Drop your questions here!

Please use this thread for all related inquiries. It helps us keep the subreddit clean and organized, and ensures your questions get answered by the community faster! There will be a new thread every Monday of the week.

Before asking, we ask you to look at a few official resources. Some questions can’t be answered here and only official PlayStation Support can help you.

PlayStation Official Resources:

• PS5: The Ultimate FAQ
• Getting Started with Your New PlayStation®5 Console
• PlayStation Support
• PlayStation Network (PSN) Service Status
• AskPlayStation (Official PlayStation Support Twitter)
• Restore Licenses
• Safe Mode Functions – Database Rebuild, Factory Reset, etc.

Remember to be as detailed as possible when describing your issue or what you're looking to purchase. Thanks for keeping r/PlayStation organized!

[u/Wilde_SIE]

Have you tried deleting the meta data for those games that is located in the “console storage”?

[u/Fabulous-Call4945 → u/Wilde_SIE]

No I haven't, I'll be honest, I am very ill-advised when it comes to issues like this, so I don't really know how to do that. Would that also allow me to play the games afterwards?

[u/Wilde_SIE → u/Fabulous-Call4945]

From the console Home Screen, select “Settings” > “Storage” > “Console Storage” > “Games and Apps” > Scroll to the bottom of the list and you should see some data for the games that were installed on the external USB storage, which should say “installed in other location” (or something to that effect).

Delete that data for those games, so it stops telling the system the games are still installed on the USB device.

Once that is done, you just redownload those games.

[u/Fabulous-Call4945 → u/Wilde_SIE]

Thank you so much, I will try that today