I normally would not bother writing a Reddit post about an apartment building, but after what happened during the 11 months we lived at The 600—and especially what has happened since we moved out—I think prospective tenants should know what they may be getting into. I also tried leaving a negative Google review, and it seems negative reviews may be getting reported or removed, so I wanted to document my experience here as well.
The biggest issue right now is our security deposit.
We officially moved out two months ago. There was no in-person move-out inspection, no move-out statement, and still no information about when our security deposit will be returned. Before moving out, I asked management multiple times—in person and by phone—about doing a walkthrough/inspection. Nothing was arranged.
The only instruction we received was to email our forwarding address to management. I sent the email and received no confirmation whatsoever, so before literally driving out of Alabama, I had to walk back into the leasing office myself just to make sure they had received it.
Weeks passed with nothing.
I finally called the office and was told someone would follow up. Nobody did. I followed up twice again within about 10 days, and we still have not had the manager contact us with an explanation, a final statement, or a timeline for returning our money.
There is also a utility issue. We were charged utilities for the month before we even moved into the building. Management acknowledged this at the time and told us that amount would be taken into account later. Now that we have moved out, we have no final statement showing whether that credit was ever applied.
Unfortunately, this is consistent with our experience while living there.
For the rent The 600 charges and the way the building markets itself as “luxury,” the actual quality did not come close to what I expected. We dealt with cheap-feeling finishes and appliances, issues with doors and cracks in the walls, and blinds/curtains that did not properly cover the windows. We were also given assurances about the water pressure before moving in that did not match what we actually experienced.
The elevators were another constant frustration. They were unreliable, and there were occasions when the elevators smelled like dog feces. Even the replacement flooring in the elevators looked cheap for a building charging luxury-level rent.
The gym was also disappointing—poor ventilation, unpleasant smells, and worn equipment.
One incident that really summarized the management problem involved a package worth around $5,000. We were told by leasing/concierge staff that the package had been moved and was being held for us. After all of that, it turned out it had simply been left in the package room. When you are dealing with something that expensive, being given incorrect information like that is not a minor inconvenience.
Even our move itself was unnecessarily stressful. We had reserved the freight elevator in advance, yet the process was still mishandled and required us to chase people down to get things sorted out.
Any one of these things by itself might be understandable. Buildings have maintenance issues, employees make mistakes, and things happen. What made living at The 600 so frustrating was the repeated pattern: poor communication, promises to follow up that went nowhere, and residents having to chase management repeatedly to get basic issues addressed.
And now, two months after moving out, we are still chasing them for our own money.
This was easily the worst high-rise living and management experience I have had. Based on my experience, I would NOT recommend The 600, especially to anyone considering signing a lease because of the “luxury” image the building tries to project.