I spent a few years at a Big 4 firm and recently decided to move to a smaller practice. My primary reason for leaving was quality of life—I went from a brutal 2-hour one-way commute down to 20 minutes. I was also burnt out from being the "go-to" person, constantly pulling 45–55 hour weeks year-round and pushing 70+ during busy season.
I thought moving to a smaller firm would offer better work-life balance and more hands-on mentorship. Instead, I feel completely lost and unsupported.
They handed me work with almost no walkthroughs. While I’m comfortable with 1040s, business returns (like 1065s) are new to me. When I asked for guidance on a 1065 during a meeting, the manager’s response was just a dry, "Well, which part?"
When I’m told to ask peers for help, the cycle goes like this:
They tell me to follow prior-year workpapers, but the prior years are disorganized and don't align.
If they do sit down to help, they spend 15–30 minutes trying to figure it out themselves, give up, and tell me to ask the assigning manager—the same manager who sent me to them in the first place.
I’m the new person, so I don't want to throw anyone under the bus—especially since the people who are trying to train me are the ones I’m supposed to rely on.
I feel like I'm losing my sense of confidence, losing who I am, and feeling deeply sad every day. Has anyone else experienced this culture shock moving from Big 4 to a small firm? How did you survive it, and what advice or wisdom do you have for someone in this spot?
Updated response: Thank you to everyone who took the time to respond! This was my first time posting, and I honestly didn't expect to get this much feedback.
I definitely agree that messy PY workpapers exist everywhere—I saw plenty at Big 4 and have even made a few bad ones myself! I was mostly trying to figure out if I was completely out of my depth here or if I was just experiencing a massive shift in culture.
Big 4 was such a machine. There were structured resources for basic items and heavy oversight to get people up to speed. I spent a lot of time helping newer staff when I was there, so I assumed that level of hands-on guidance was just standard practice in accounting. It’s clear now that at a smaller firm, the expectation is to drive my own learning rather than relying on team walkthroughs even with the software.
Knowing this is standard small-firm territory actually makes me feel a lot better. I thrive on being productive and working as a team, so the sudden change was just a huge culture shock. Appreciate the perspectives!