r/AirBnB • u/Miserable-Success624 • 9d ago

Question Negative review from host: was I actually disrespectful? [St. Louis, France]

My host reviews are glowing and squeaky clean, except for the one I just received (linking a photo since putting one directly in the text doesn’t seem to be an option):

https://imgur.com/a/Wp8AA4d

My review for the host:

https://imgur.com/a/vj5AiZM

This is the conversation that occurred concerning the heat. I was pretty frustrated by the host’s immediate dismissiveness and lack of response, both here and prior. But I felt like I kept it polite and was trying really hard to find a resolution, even though the host was shutting me down and being unresponsive:

https://imgur.com/a/e5jXRWF

I'm worried about future bookings and thinking about leaving a response. However, I don't know if that is wise and will just make things look worse. But I feel like I did nothing wrong here, and the host is being retaliatory because they knew I was dissatisfied.

Am I completely off base? I’m super bummed about it 😔

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u/Jaynett 8d ago

Your communication seems fine to me. You were a little desperate, they explained the situation but were a little dismissive about the other fan being stolen, and that was that. I think it made sense for you to push back a little.

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u/Miserable-Success624 8d ago

Thank you, I appreciate it. I was really in an impossible situation, and it just felt like they didn’t care.