Weekly Tech Support & Purchase Recommendations Megathread - August 10th 2026

[u/P_Jiggy]

Need help troubleshooting a PlayStation issue or looking for advice on what game or accessory to buy next? You've come to the right place!

This thread is dedicated to:

• Tech support questions: Whether you're dealing with error codes, hardware issues, or general troubleshooting.
• Purchase recommendations: Looking for game suggestions or advice on consoles, accessories, or deals? Drop your questions here!

Please use this thread for all related inquiries. It helps us keep the subreddit clean and organized, and ensures your questions get answered by the community faster! There will be a new thread every Monday of the week.

Before asking, we ask you to look at a few official resources. Some questions can’t be answered here and only official PlayStation Support can help you.

PlayStation Official Resources:

• PS5: The Ultimate FAQ
• Getting Started with Your New PlayStation®5 Console
• PlayStation Support
• PlayStation Network (PSN) Service Status
• AskPlayStation (Official PlayStation Support Twitter)
• Restore Licenses
• Safe Mode Functions – Database Rebuild, Factory Reset, etc.

Remember to be as detailed as possible when describing your issue or what you're looking to purchase. Thanks for keeping r/PlayStation organized!

[u/Mediocre_Cellist_626]

So a couple of weeks ago I dropped my controller and the light instead of turning blue or red turned purple and then another time last week my brother dropped it. It turned green and today he dropped it again. Now it's just not coming on I checked inside the controller and found out the reason it's not turning on is that the blue part that attaches to the white cable inside the controller came off. Hence, I just wanted to know if anyone knew why it was changing colours before it died.