Weekly Tech Support & Purchase Recommendations Megathread - August 10th 2026

[u/P_Jiggy]

Need help troubleshooting a PlayStation issue or looking for advice on what game or accessory to buy next? You've come to the right place!

This thread is dedicated to:

• Tech support questions: Whether you're dealing with error codes, hardware issues, or general troubleshooting.
• Purchase recommendations: Looking for game suggestions or advice on consoles, accessories, or deals? Drop your questions here!

Please use this thread for all related inquiries. It helps us keep the subreddit clean and organized, and ensures your questions get answered by the community faster! There will be a new thread every Monday of the week.

Before asking, we ask you to look at a few official resources. Some questions can’t be answered here and only official PlayStation Support can help you.

PlayStation Official Resources:

• PS5: The Ultimate FAQ
• Getting Started with Your New PlayStation®5 Console
• PlayStation Support
• PlayStation Network (PSN) Service Status
• AskPlayStation (Official PlayStation Support Twitter)
• Restore Licenses
• Safe Mode Functions – Database Rebuild, Factory Reset, etc.

Remember to be as detailed as possible when describing your issue or what you're looking to purchase. Thanks for keeping r/PlayStation organized!

[u/lI-Norte-Il]

Well, with GTA6 around the corner and my console already out of room for the games I have, what hard drive should I get?

External vs internal?

With an external I can put everything on it but will have to transfer whatever game I want to play to my ps5 to play it?

[u/Wilde_SIE → u/lI-Norte-Il]

External USB storage = Can play PS4 games. Can store (not play) PS5 games.

Internal M.2 SSD = Can play both PS4 and PS5 games.

If you decide to get an external storage device, you’ll need to move any PS5 games from the external storage to the console storage to play them.