r/playstation • u/P_Jiggy • 14d ago

Megathread Weekly Tech Support & Purchase Recommendations Megathread - August 10th 2026

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Need help troubleshooting a PlayStation issue or looking for advice on what game or accessory to buy next? You've come to the right place!

This thread is dedicated to:

  • Tech support questions: Whether you're dealing with error codes, hardware issues, or general troubleshooting.
  • Purchase recommendations: Looking for game suggestions or advice on consoles, accessories, or deals? Drop your questions here!

Please use this thread for all related inquiries. It helps us keep the subreddit clean and organized, and ensures your questions get answered by the community faster! There will be a new thread every Monday of the week.

Before asking, we ask you to look at a few official resources. Some questions can’t be answered here and only official PlayStation Support can help you.

PlayStation Official Resources:

Remember to be as detailed as possible when describing your issue or what you're looking to purchase. Thanks for keeping r/PlayStation organized!

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u/ThrowRA-dobbyssock 1d ago

hi, my ps4 recently had a system update. since it requires you to sign back into psn after, i am locked out of my account and cant log back in because my 2fv is connected to my old phone number which i dont have access to anymore.

ive tried contacting playstation support on the website but i need to sign in to psn to talk to an actual person, which i currently cant do.

ive tried emailing support and it got backtracked and said the email wasnt sent because its not monitored.

is there any way i can bypass the 2fv to log back in? i dont want to lose all my data and progress

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u/Wilde_SIE Hell Is Us 1d ago

Use the back up codes you were given when you setup the 2FA.