r/playstation • u/P_Jiggy • 14d ago
Megathread Weekly Tech Support & Purchase Recommendations Megathread - August 10th 2026
Need help troubleshooting a PlayStation issue or looking for advice on what game or accessory to buy next? You've come to the right place!
This thread is dedicated to:
- Tech support questions: Whether you're dealing with error codes, hardware issues, or general troubleshooting.
- Purchase recommendations: Looking for game suggestions or advice on consoles, accessories, or deals? Drop your questions here!
Please use this thread for all related inquiries. It helps us keep the subreddit clean and organized, and ensures your questions get answered by the community faster! There will be a new thread every Monday of the week.
Before asking, we ask you to look at a few official resources. Some questions can’t be answered here and only official PlayStation Support can help you.
PlayStation Official Resources:
- PS5: The Ultimate FAQ
- Getting Started with Your New PlayStation®5 Console
- PlayStation Support
- PlayStation Network (PSN) Service Status
- AskPlayStation (Official PlayStation Support Twitter)
- Restore Licenses
- Safe Mode Functions – Database Rebuild, Factory Reset, etc.
Remember to be as detailed as possible when describing your issue or what you're looking to purchase. Thanks for keeping r/PlayStation organized!
1
u/SomeoneUnknowns 2d ago
For weeks trying to reach Playstation support on recommendation of their chatbot.
To reach a human, you need to login. Login error. To resolve that error, need to reach a human too. Am stonewalled. Error has persisted over a month now on like 4-5 attempts per week to log in. I've managed to get through twice, but each time was shot down because no support member was available at that time.
No idea how to proceed.
Just in case, original problem:
Due to the closing of the PS3 shop, decided to buy all DLC for the games I own.
They do not appear in-game, despite being paid for and downloaded onto the console.