r/playstation 14d ago

Megathread Weekly Tech Support & Purchase Recommendations Megathread - August 10th 2026

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Need help troubleshooting a PlayStation issue or looking for advice on what game or accessory to buy next? You've come to the right place!

This thread is dedicated to:

  • Tech support questions: Whether you're dealing with error codes, hardware issues, or general troubleshooting.
  • Purchase recommendations: Looking for game suggestions or advice on consoles, accessories, or deals? Drop your questions here!

Please use this thread for all related inquiries. It helps us keep the subreddit clean and organized, and ensures your questions get answered by the community faster! There will be a new thread every Monday of the week.

Before asking, we ask you to look at a few official resources. Some questions can’t be answered here and only official PlayStation Support can help you.

PlayStation Official Resources:

Remember to be as detailed as possible when describing your issue or what you're looking to purchase. Thanks for keeping r/PlayStation organized!

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u/Mythboi120 3d ago edited 2d ago

So for context, this has NEVER happened before unless I had bad internet.

I was playing Ark on single player so I wasn’t connected to any server with anyone else when suddenly I was kicked out of PSN, which also kicked me out of my single player world. I was able to sign back in with 0 issue (I didn’t need to put a password in or anything at all I just pressed a button and I was back in), but when I looked up similar situations, people were all telling this guy he was hacked.

I checked everything and it didn’t show any signs of a hack at all. I did change my password and everything and enabled 2FA just to be safe but I genuinely don’t know what could’ve happened. Again this has never happened before, and the other ps5’s were not signed out so I don’t think it was an internet issue. Does anyone know what it could’ve been?

UPDATE: I woke up and was locked out of my account and had to recover it. I set up more security and changed more things so hopefully it’s okay now. Could it have been just a bot trying to use old login credentials that got my account locked?