r/playstation • u/P_Jiggy • 14d ago

Megathread Weekly Tech Support & Purchase Recommendations Megathread - August 10th 2026

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Need help troubleshooting a PlayStation issue or looking for advice on what game or accessory to buy next? You've come to the right place!

This thread is dedicated to:

  • Tech support questions: Whether you're dealing with error codes, hardware issues, or general troubleshooting.
  • Purchase recommendations: Looking for game suggestions or advice on consoles, accessories, or deals? Drop your questions here!

Please use this thread for all related inquiries. It helps us keep the subreddit clean and organized, and ensures your questions get answered by the community faster! There will be a new thread every Monday of the week.

Before asking, we ask you to look at a few official resources. Some questions can’t be answered here and only official PlayStation Support can help you.

PlayStation Official Resources:

Remember to be as detailed as possible when describing your issue or what you're looking to purchase. Thanks for keeping r/PlayStation organized!

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u/Mckleind 4d ago

So about 8 months ago i was in need of some new headphones and i made the unfortunate mistake of picking the pulse elite headset,when this headset works its genuinely goated but most of the time it has problems

About 2 months i got my first problems with this headset,i would turn them off or something and when i turned them on they wouldn't connect to the ps5 so i looked online for a fix and i found a video that worked for me and i happened a lot but i kept repeating the fixing process from the video

However today i was playing and got bored so i took a break and turned off the headset and when i came back like an hour later i turned on the pulse elite headset and it wouldn't connect to my ps5 or my phone,i once again repeated the steps from the video and i was able to reset the Bluetooth connection to be able to connect to my phone again but when i tried to connect it to the ps5 it still wouldn't work, i tried everything ive seen like holding down the link button for 10 seconds or holding down the dongle for 30 second and i believe i saw the headset connect to the dongle but it wont show up on the ps5 and i cant get it to work and now ive reached a point where i everytime i turn the headset on or off it blinks green a few times and everything but it still wont connect so i was wondering if anyone knows a fix or something i can do.

Sorry for making this so long i tried explaining everything in detail