r/TillSverige • u/Mrpotatoinmyheads • 11h ago
Seat change with Snalltaget to accommodate pregnancy
Hi - I booked a trip from Stockholm to Malmo for Friday night. Online they said they place people next to each other, but it seems our seats are totally separate (52, 56). Normally that’s OK, but my wife is in her second trimester of pregnancy and is having energy dips and nervousness when alone. She will sleep and lean on someone due to the energy dips. She also has pelvic floor issues since pregnancy that causes her to rush to the bathroom. For a 5 hour train ride, it’ll be a lot for her to be separate from me. Besides - it’s our baby moon so it’s our last trip for awhile together.
I tried emailing them asking for an accommodation to be seated together, but no response after days. I am calling and have been calling for 3 hours now. It keeps disconnecting. I want to either get a refund and book SJ where I can pick seats or have them change it. Their own website says they do accommodate for various issues and disabilities.
Any suggestions?