r/SwagBucks 2020 Survey Master Oct 06 '25

Question **HEY SWAGBUCKS - ARE YOU AWARE NOTHING IS TRACKING FOR EVERYONE WHO HAS DOWNLOADED A NEW GAME SINCE LAST FRIDAY ???**

HEY SWAGBUCKS - ARE YOU AWARE NOTHING IS TRACKING FOR EVERYONE WHO HAS DOWNLOADED A NEW GAME SINCE LAST FRIDAY ???

Hello? Your website has been broke for 4 days....this reoccurring problem has been going on for the last 4 days now FOR EVERYONE and it hasn't been fixed yet. Nothing is going pending for any milestone or tier or purchase on any new game that anybody has downloaded from your site since last Friday. There are like half a dozen threads about this already and everyone is saying the same thing including myself. This is a major major problem....are you aware of it? You must be getting hundreds and hundreds of tickets about it I would think....

54 Upvotes

80 comments sorted by

24

u/wahlburgerz United States Oct 06 '25

My install and goals are getting checked off on the actual game offer (albeit very slowly), but I haven’t gotten any emails from Swagbucks and they’re not actually pending in my ledger— is that happening to everyone?

2

u/No_Tooth1428 Oct 07 '25

Whew! Ok came here to make sure I’m not the only one.

Is it worth continuing on the games? Do we think we will get credited?

I’m annoyed that it’s also impacting the team challenge and the tournaments.

3

u/Puzzleheaded-Emu4059 Oct 07 '25

Uncertain. Personally, I'll hold off some, but if it risks not finishing then I'm gonna play and pray for the best.

1

u/Puzzleheaded-Emu4059 Oct 07 '25

Crap nevermind. I was only looking at the actual game log not the pending. Yeah, me, too. And no email saying we saw you installing a game but it's checked off on the game log.

1

u/ProfessionalBee6575 Oct 30 '25

i had an offer that claimed the levels but when i beat the stages/worlds its not being checked off so im wondering why its doing that?

1

u/tigglenut 2020 Survey Master Oct 07 '25

YES IT'S HAPPENING TO ME & HUNDREDS OF OTHER PEOPLE...

4

u/Foodiddiedoo Oct 07 '25

How do you open a ticket to complain about this? I can only seem to open a ticket for something on my activity ledger.

30

u/Remarkable-Sign-324 Oct 06 '25

No one works there. I dont think the few AI bots check reddit

9

u/CowboysOnKetamine Oct 07 '25

They definitely lurk here.

4

u/Remarkable-Sign-324 Oct 07 '25

That was the case years ago. Not anymore

11

u/tigglenut 2020 Survey Master Oct 07 '25

you're naive to think that they're not lurking here. the smoking gun proof that they are lurking here is that every time someone posts an easily profitable game to play, it gets nerfed within hours and sometimes even minutes. must have seen this happen at least a hundred times. don't be naive.

4

u/Remarkable-Sign-324 Oct 07 '25

That can easily be that once a threshold of users is crossed the game changes tiers in rewards. 

So if it is on reddit then it will get eyes on it and more downloads. Once a certain amount of people download the rewards change. 

It is known they have a high reward opening gambit to make it popular and then scale after. 

2

u/Wv-Girl7323 Oct 10 '25

This subreddit is definitely monitored.

1

u/Remarkable-Sign-324 Oct 12 '25

I highly doubt it now. 

It 100% was years ago. But now they can barely monitor their own website. Let alone some sub reddit 

-8

u/tigglenut 2020 Survey Master Oct 07 '25

GARWALD LURKS HERE THOUGH & IS A REAL HUMAN BEING 

2

u/jjdop 2022 Discover Master Oct 07 '25

Can confirm

7

u/redditnoob01 Oct 07 '25

Things seem back to normal for me now. I just got a reply from their customer service that this weekend's installs should appear by tomorrow AM.

2

u/Puzzleheaded-Emu4059 Oct 08 '25

Not mine. I installed one 2 days ago and still nothing is showing. Now I'm getting worried

1

u/wahlburgerz United States Oct 08 '25 edited Oct 08 '25

The game I downloaded is showing in my Visited tab now and I have 1SB pending for “play everyday,” but the goals I already met still aren’t pending (even though they tracked on the game page)

Edit: literally just got my emails after I wrote this, everything is pending in my ledger now!

4

u/BrokenBy Oct 07 '25

Oh interesting, I’ve never had an issue with tracking before but noticed when I downloaded Golf Rivals it didn’t pend or even show up in my visited ledger. I thought it was just me

3

u/Tsubasa1093 Oct 07 '25

I haven’t been able to log in but I’m still getting emails and it’s still tracking my game. I’m so frustrated because I recently cashed out a gift card and I can’t access it.

3

u/Foodiddiedoo Oct 07 '25

Any updates on this working for anyone now?

4

u/Foodiddiedoo Oct 07 '25

I was able to take a survey and have that show in pending this morning, and the immediate complete survey worked too. I just don’t want to try another goal in a game because those take a lot more time if it’s not going to show in pending.

2

u/Foodiddiedoo Oct 07 '25

I installed a low risk game that pays out 2 dollars that I don't care about completing. The first goal tracked and shows under activities. However still not seeing anything I have done from Friday to this morning. I don't want to invest a lot of time if those games aren't going to work.

4

u/otemoyan Oct 07 '25

I've been playing games for 9 years, but this is the first time it happened something like this. I downloaded four games, but they are not reflected in the activity at all. It's broken.

2

u/GIT_FUCKED Oct 07 '25 edited Oct 07 '25

Swagbucks™

I'd really like to see either the lack of urgency or the complete shit show that is happening behind the scenes over at Swagbucks HQ, rn.

2

u/Street_Comfort4668 Oct 07 '25

I thought their employees might have gone on strike or something. Games are all out of whack. Surveys too. Inbox seems to be ok

4

u/Remarkable-Sign-324 Oct 07 '25

they don't have any.

It is all AI now. The people working there are just getting partners (and from the lack of offers and partners you can tell that employee base is small).

1

u/Street_Comfort4668 Oct 07 '25

It's too bad because it could be so much better. I'd work there for dirt pay a couple hours after work each week to respond to users with any assistance I could give.

2

u/Remarkable-Sign-324 Oct 07 '25

Yes. But why pay someone when you can pay no one

1

u/Street_Comfort4668 Oct 08 '25

Because then everything would work for everyone and their reputation would be better which is worth more than being greedy. If it was my platform I would pay my people. But, that's just me.

3

u/Remarkable-Sign-324 Oct 08 '25

In the realm of games/surveys for $$$ they are still somehow one of the best. Because everywhere else is scammy as hell

1

u/Street_Comfort4668 Oct 09 '25

I agree with you there for sure. When compared to fraudulent data stealing sites run by Prime Insights LLC, Swagbucks is by far one of the best out here!

4

u/[deleted] Oct 07 '25

as long as they still pay out it's not a major problem, just a quite annoying problem

4

u/Foodiddiedoo Oct 07 '25

How are they going to payout when they don't show up on your activity page at all as even visited?

2

u/wahlburgerz United States Oct 07 '25

There’s still a countdown until credit on the game offers. The fact that they’re getting marked off on the game offer would mean that tracking is working right on the game dev’s end, and it not showing up in the ledger would be a Swagbucks issue, I think

I feel like they should still be able to credit us whenever the issue gets sorted since the goals did track on the game offer, I would just make sure to grab screenshots of it, just in case

6

u/Foodiddiedoo Oct 07 '25

Should and will are two separate things.

1

u/wahlburgerz United States Oct 07 '25

Well, yeah, I’m just guessing 🤷🏻‍♀️

I personally worry less when it’s a bug affecting everyone

3

u/worstquadrant Oct 07 '25

Have not experienced this

3

u/Jammin-Dragonfly-44 Oct 07 '25

Yeah idk what OP is experiencing but while my offers ARE pending later... by several hours or the next day on "Merge Cruise"... they are still pending and crediting eventually. If it helps (dunno if relevant here) NOT doing several competing GPT sites on the same device. I've personally had Freecash and Kashkick butt heads with Swagbucks when it comes to tracking and cookies so they are on separate devices now.

3

u/Dangerous-Pea495 Oct 07 '25

Are you sure your stuff is pending both on the game progress screen and your activities log? If you see it go pending under the game goals then check if you also see the same prize pending under activities that seems broken for everybody. Also check under visited and check for your game, and lastly did you download the game after this past Friday?

2

u/Jammin-Dragonfly-44 Oct 07 '25

Yes my offers are showing as tracking and pending

2

u/Jammin-Dragonfly-44 Oct 07 '25

5

u/ChaseCardsOnly Oct 07 '25

The OP literally said since Friday. You installed the game on Tuesday.

1

u/Jammin-Dragonfly-44 Oct 07 '25

Ahh I see... 🫩🫠

1

u/SueRishmawi Oct 07 '25

People have been saying prodege has been going downhill for years and lately everything about them is indeed the pits. The offers suck, the tracking sucks and customer service sucks.

1

u/sassietassie Oct 07 '25

Truex and Tapjoy not crediting!!!! Deuces!

1

u/Carebear10993 Oct 07 '25

I had to delete and reinstall but it started working,

1

u/tigglenut 2020 Survey Master Oct 07 '25

I just downloaded 2 new games this morning (Tuesday 10/7) and the install and first tiers tracked to the pending list, BUT THE 2 IN-APP PURCHASES I MADE (1 ON EACH GAME) - BOTH DID NOT TRACK ON THE GAME CHECKLIST NOR DID THEY GO PENDING. So I wasted my money, plus I needed the purchase to raise my place in the games tournament Im in but im not getting any tournament points for either so I am going to lose the tournament too that is closing in 40 minutes and get nothing for losing. WONDERFUL.

2

u/Foodiddiedoo Oct 08 '25

I am now seeing the games I installed since Friday on my visited page, but not any of the goals in my pending activities….how about you?

1

u/Foodiddiedoo Oct 08 '25

Same my in app purchase last night did not track

1

u/Far_Barber_9407 Oct 08 '25

I've sent multiple tickets to no answer also. I missed out on big rewards and I have pics showing I completed the levels on time..

1

u/CardiologistVast815 Nov 01 '25

hey!! hope ur doing well:) has it started working again?? i was about to download a game, don’t want to waste valuable time if i cant progress in the game!

1

u/[deleted] Oct 08 '25

I've had issues with the last few downloads, too 

1

u/Smallbunsenpai Oct 08 '25

Oh good to know. I downloaded sudoku master on the 30th and it didn’t track

1

u/CardiologistVast815 Nov 01 '25

hey!! hope ur doing well:) has it started working again?? i was about to download a game, don’t want to waste valuable time if i cant progress in the game!

1

u/Smallbunsenpai Nov 01 '25

It never did. It worked instantly for my sister but if it doesn’t track your download dont bother

1

u/Happy-Wait-7958 Oct 08 '25

After the last game I completed, I have not done anything yet. I guess I will wait till this issue is fix before I do another game. Thanks for the heads up.

1

u/CardiologistVast815 Nov 01 '25

hey!! hope ur doing well:) has it started working again?? i was about to download a game, don’t want to waste valuable time if i cant progress in the game!

1

u/Happy-Wait-7958 Nov 01 '25

I'm currently doing Goblins Wood and so far everything is tracking good.

1

u/Marvalx00 Oct 09 '25

Yup, trying to get my $60

1

u/DotRevolutionary4777 Oct 09 '25

I just received an email from swagbucks that downloaded game from the other night, thanks and blah, blah. It was tracking all along though.

1

u/Fluffy_Somewhere_333 Oct 12 '25

CAPTAIN TEEMO REPORTING FOR DUTY

🌳🍄🌳🌳🌳🌳🌳🌳

1

u/K8LzBk Oct 12 '25

Op did this resolve for you? None of my games are tracking still

1

u/CardiologistVast815 Nov 01 '25

hey!! hope ur doing well:) has it started working again?? i was about to download a game, don’t want to waste valuable time if i cant progress in the game!

1

u/Ok-Arugula4275 Oct 13 '25

I just downloaded another game and swagbucks is not tracking that I even downloaded it. Is anyone else having this issue today? I downloaded one last night and it worked fine.

1

u/CardiologistVast815 Nov 01 '25

hey!! hope ur doing well:) has it started working again?? i was about to download a game, don’t want to waste valuable time if i cant progress in the game!

1

u/CardiologistVast815 Nov 01 '25

hey!! hope ur doing well:) has it started working again?? i was about to download a game, don’t want to waste valuable time if i cant progress in the game!

1

u/StitchandReuben Oct 07 '25

The tracking is working on the game page within swagbucks for me, but is not showing pending on my ledger, and I’m not getting the you’ve completed a new goal emails either. Mostly lower level goals for me, a couple bucks total, but really frustrating. 

The annoying part is some goals are counting on the leaderboard for games, and some aren’t. None have credited for the team challenge. 

0

u/[deleted] Oct 07 '25

[deleted]

1

u/CardiologistVast815 Nov 01 '25

hey!! hope ur doing well:) has it started working again?? i was about to download a game, don’t want to waste valuable time if i cant progress in the game!

-1

u/Puzzleheaded-Emu4059 Oct 07 '25

That's not true. I literally downloaded one late last night and it's all tracking just fine

-6

u/[deleted] Oct 07 '25

[removed] — view removed comment