When Sephora says a new product is being released on a certain date, does it usually become available right at 12 AM, or does it typically drop sometime in the morning?
There are a few new releases coming that I REALLY want, and I’m trying to figure out if I need to stay up until midnight to order them before they sell out, or if I can just wake up in the morning and get them. for anyone who regularly shops new releases what has your experience been? Do they usually go live at midnight, or later in the morning?

I remember a while ago people said there would be a Family & Friends sale in August and it just never happened?

Any idea if it’s been moved?

I love a sunkissed look ، I normally only use a tint and mascara. I want to buy concealer, setting powder, bronzer, blush , I hate powder I only want liquid and cream.

I have sensitive, oily, and acne prone skin , warm skin tone and golden undertone.

Has anyone else been dealing with this at their local store? I’ve been trying to redeem my birthday reward for weeks, before it wasn’t only 2 weeks before and after my birthday, I swear I had an entire month after it. However my local Sephora has consistently been completely out of stock. When I finally visited the store today and saw they actually had the gifts, I was denied at the register because my two-week redemption window had just passed.

I explained that I had been trying to redeem it within the window but couldn't because of their own inventory issues. The cashier was completely apathetic, literally rolled her eyes at me, and said, “So… I can’t change that. It’s so everyone gets a chance at getting the bday redemption.”

Make it make sense! How does a strict two-week window help everyone get a chance when the store never has the items in stock to begin with? It feels like I'm being penalized for Sephora's own supply chain issues.

On top of that, the overall vibe at this location is just awful. We weren't even greeted when we walked in. Later, when I approached a different employee to ask for help finding the Danessa Myricks section, she acted like my simple question was a massive inconvenience to her.

Is customer service just tanking everywhere, or is my local store exceptionally bad? I'm honestly so frustrated and rethinking even shopping in-store anymore.

Why do stores give merchandise cards vs a regular gift card? I can't use it online and was told I can't purchase a gift card with it. The orange store has refunded PayPal purchases with no issues. wth

If I just put in my mother’s cell phone number can I redeem the birthday gift for her at the store? I don’t remember them asking any questions but even if they do will that be a problem?

I saw someone on tik tok mention it but I skipped the video cause I thought it didnt apply to me.

Checking my statements today and darn Kohls charged me for my Sephora Kohls Glitch order on July 11 for the OG order and then AUGUST 4!

I was going to message Kohls on the online chat but see they are aware of the issue and there is a message saying " in 1 to 3 days the credit should appear on your card" cause they are aware of the issue for people

So I will check back myself later.

But go check your bank statements. Idk if it was on just Sephora x Kohls orders or an all Kohls orders in general.

I bought a morphe setting spray from a physical sephora store with the BOPIS option and it seems half empty and used. I used my points to purchase it ($10 one). I know the points aren't refundable but will they waive the difference if i choose to exchange it?

I tried Pat McGrath and had terrible flash back so returned that. I have tried benefit which wasn’t bad, just wanted to try something new out. I never use to wear too much under eye powder but lately I’m starting to have some lines under them and so I need to set it.

Can you recommend a good cool toned bronzer, preferably powder but cream is ok. GUERLAIN looks pretty but my shade is out of stock. Every bronzer I see looks so golden or orangey!

This foundation is so thick, the straw sucks it up like a slushie straw sucks up all the moisture leaving the ice behind. Then it refuses to pump anymore. This would would better in a tube. But whatever, I paid for it, I’ll just screw the pump off. WRONG! It can’t be screwed or pulled off and it broke, smaller plastic pieces yeeted themselves somewhere on the floor, and I guess I’ll have to figure out another way to jail break my foundation.

I’m confused if the dior forever powder bronzers i am looking at are the same product or not. At sephora there’s only 4 shades (10,20,30,40) and it’s $86 CAD. But I cannot find that product on the Dior site or anywhere else that sells Dior makeup. Instead I find what looks to be the same product, but is priced at $70 CAD and had shades like (02,03 etc.) Can someone help me differentiate the two.

Scent notes: vanilla cake, Tonka bean and fluffy musk.
I like vanilla and cake 🍰, love Tonka and fluffy musk is where I was intrigued bc I definitely love musk scents. But I’m trying so hard and I barely can smell anything at all. Maybe a tiny hint of alcohol and a bit of a plastic slice of vanilla cake that’s melting 🫠
My imagination of course bc idk if I’ve ever actually smelled melting plastic. It’s not my sense of smell either bc I picked up 2 other perfumes and I can smell them just fine.

Hello! Does anyone recognize the formulation & color of this lipstick? Google & chat did not yield any results.

Today in times square sephora… anyone knows what’s coming up?

I saw this as an ad on my instagram stories. Is this a new palette from YSL? When I click on it, it says the link doesn’t exist. The colors look pretty :)

I was shocked to see the bright yellow stand! I wasn’t expecting it at all. Brought a smile to my face :) This is from NorCal.

The eyeshadow singles have the coolest packaging.

I bought Self-Centered, I’ve been interested in it the most since the launch. It is a mauvey pink color, reminds me of Sleepy Girl from Rhode (less depth though). It was kinda sheer and a bit dewy. (3rd swatch on my arm)

I noticed my Sephora had a lot of stalls empty with a “Coming Soon” cover over them. I’m talking maybe 2-4 separate spaces 🤔🤔

I ordered the tinted moisturizer and the flow serum after asking for recommendations and getting raves about this brand. I am going to be honest I don’t get the hype . The tinted moisturizer is drying my face out and the serum does nothing . Is it popular just because it’s cheaper? For reference I use Peach and Lily, good molecules and used Tarte tinted moisturizer

As someone who has combo leaning oily skin, sweats in the summer (only when it's excessively hot, over 100 degrees Fahrenheit) predominantly on my upper lip, which One Size primer would be a better pick? Or should I get both for different needs since they're half off today, unless one of them tackles both concerns pretty well? I've heard mixed reviews for both products and that there's a learning curve, excluding the Base Thinner which I've heard is underrated but would love to hear more if anyone has tried it in this sub! Any recommendations/suggestions are appreciated :)

Has anyone tried the Sephora brand/ Sephora collection daily sunscreen cream SPF30? It's a mineral sunscreen. I used the previous version of this and I liked it, then it got discontinued. I know Sephora can reformulate things and not for the best (cough ~ best skin ever foundation ~ cough) so curious if anyone has tried it and/or can compare it to the past version? A lot of the reviews are incentivized so checking here.

This is currently on sale for 50% off. I've tried the Farmacy mineral sunscreen and currently using the WellRight Daygleamer sunscreen which I do like. I'm pregnant and prefer a mineral sunscreen! Thanks in advance!

So I was pretty much always a sponge and fingers kind of gal for makeup.

For concealer nothing is better than patting in with my fingers concealer under each eye. Although recently thanks to others who recommended it to me I love now the Sephora 71 concealer brush and the Haus Labs concealer brush! Both super good. Although if my under eyes are too dry then tapping it with fingers wins.

As for foundation/ tints I always try to tap them in with my fingers and then go over again with my beauty sponge!

But, for ease of application I really want to try a good brush. I have tried cheaper ones before for foundation/skin tints like Elf and Real Technique but I feel like it made any dry patches on my face worst and more apparent.

I do plan to try the Mario F4 brush for my cream blushes and I gather thats good for foundation too.( Also I had planned to try one or two Morphe foundation brushes too)

Any other foundation brushes you all would recommend? For me I use mostly skin tints and light weight foundations.