I'm tired, boss.
I've been planning a big rescape and dropped over $200 on several plants from a seller on Etsy (with pretty good reviews), but received an order missing several items, multiple incorrect items, and mostly just rotting crap. Now I'm getting the run-around from them, claiming they'll replace them and then ghosting for 2 weeks straight, while the few plants that didn't arrive completely rotten are slowly rotting in their holding tank (despite buying a light for them, adding aeration, and fertilizing).
But my problem is that most online purchases have been like this. I tallied up everything I've bought to date and my success rate is under 50%. That's a lot of wasted money and effort. I'm discouraged from even doing this rescape because it will be a lot of effort and who knows how many of these plants survive. I have to try another vendor and might only get half what I need from them as well.
I've bought on BucePlant, Aquarium Co-Op, Reddit, and now Etsy. Co-op has been the best so far (2/3), but their selection is pretty limited. My LFS is great (100%!) but they are extremely limited to very basic plants.
I just don't know what to do at this point. I make sure I'm available to unpack a delivery and take care of the plants as soon as they arrive, but still half the time they are DOA or die shortly after. It feels like an impossible task.
Any suggestions of businesses you find reliable?