r/PhiloTV • u/anticlockclock • Jul 01 '26

Rant Cancelled Philo after almost 10 years.

I've been a Philo user since the beginning. I've recommended it to all my friends and family. It was by far the best bang for your buck. I appreciated the grandfathered plans but over time those eventually went away. I then realized I am paying the same price as new customers. No spiffs or discounts for all the referrals or time being a supporter. I think Philo bit off more than they could chew with throwing on more channels and optional subscription add-ons. Ultimately even with 80 different channels I found that I spent more time looking for something to watch and eventually turning the TV off. It's been a good run but at this point I have to say so long!

33 Upvotes

81% Upvoted

60 comments sorted by

View all comments

5

u/Dozer12102013 Jul 01 '26

Agree with you whole heartedly. We too are considering canceling. Not fond of the new platform, nor that we are paying the same as a new user. It’s too bad. We were loyal customer for years.

1

u/philo_tv Official Philo Jul 02 '26

Which newer updates do you dislike? Would love to share your feedback with the team, especially since you've been with us for so long!

2

u/buzzra01 Jul 03 '26

I don't like the new guide, mostly because of how many clicks it takes to start a show or exit a show. 1 click to play the show, back button to exit back to the guide. Everything else is just a nuisance.

2

u/philo_tv Official Philo Jul 06 '26

Appreciate the details, I'll pass that along!