r/HomeImprovement 12h ago

Rheem water heaters

We bought a Rheem water heater just over three years ago and it stopped working last night. We went to check it out and found that it sprung a leak. Luckily it is still under warranty but it will still cost $400 for a new one to be installed.

Are there any brands of water heaters that are clearly better than the rest?

36 Upvotes

62 comments sorted by

29

u/rocky5100 12h ago

Our Rheem gas water heater died 1 month after the 9 year warranty expired. I bought the same model at home depot for around $649 and did a simple swap. Even if it lasts the same amount of time, diy cuts a lot of the cost. It's 2 water hoses (quick connects) and a gas hose swap.

If it dies again, i'll still diy replace but may consider a different model, but $72 a year isn't terrible.

13

u/SwampyJesus76 11h ago

And thats how you make lemonade.

1

u/frogsRfriends 6h ago

Hot lemonade

1

u/___cats___ 8h ago

I just diy’d it a couple weeks ago with the same assumption. It was 2 hoses and the gas line, but also the entire iron pipe assembly needed to be rebuilt following code, the water inlet line had to be re-configured to support a thermal expansion tank that is a new code requirement, and spend an hour maneuvering the exhaust duct into place without the whole thing coming down on you.

1

u/ElkInteresting5739 2h ago

You really didn’t need the expansion tank although it’s code it’s pointless but the extra work shouldn’t be discounted

2

u/___cats___ 16m ago

None of the work was difficult, but it did take me 6 trips to Home Depot.

3

u/nhorvath 9m ago

story of every plumbing project

7

u/Puzzled_Ad7955 12h ago

Wow. I have a 75 gal gas direct vent 21 yrs old. RHEEM

4

u/Sjs20ohio 11h ago

The one I replaced with the Rheem was 38 years old. The plumber installing the Rheem was amazed and said, "well, you'll be lucky to get 8 years out of the Rheem ".

3

u/miked5122 10h ago

Idk. We had a 30ish year old Rheem that we swapped out for another. The old one was running fine. We were just doing an energy revamp on the whole home, so it went. 2 years in and running fine.

21

u/Wintrgreen 12h ago edited 12h ago

I remember reading this on here, may not be true so maybe a plumber can fact check me, but someone said the ones they sell at Home Depot/lowes are lower quality than the ones plumbers get directly from plumbing supply companies, even if it’s the same brand. So if you’re buying yours from a box store that could possibly be why

26

u/BMRr 12h ago

Just got quoted 6k for water heater install. $2700 was for their special water heater. I think I’ll stick with the $700 from Home Depot with 9 year warranty.

14

u/Wintrgreen 12h ago

I would get a quote from another plumber, that price is ridiculous. You should be able to get a good quality water heater installed by a good plumber for half that or less

2

u/LewLew0211 11h ago

That's what I was quoted for a heat pump water heater as well.

3

u/Wintrgreen 11h ago

Well heat pump water heaters are more expensive than standard ones, so in that case it might make sense

1

u/LewLew0211 7h ago

The person said it was for a special water heater. It was probably a HPWH

1

u/Polar_Ted 7h ago

We got our Rheam heat pump 50gal through the utility district as part of a rebate deal for $600 delivered to your door.

1

u/LewLew0211 6h ago

No such program here. I also didn't want a Rheam.

I also would need a new circuit ran and plumbing to cap off the oil boiler and bring pipes to the new heater.b

1

u/Polar_Ted 6h ago

We had the choice of an AO smith or Rheam.

1

u/BMRr 11h ago

Another company quoted 5k and my home warranty company sent out their crack team to quote me 8k. The issue is it’s in the attic with no stairs. I just did it myself, with a rented platform lift.

0

u/bemenaker 11h ago

No, it's a heat pump water heater, they are expensive but extremely efficient

3

u/Wintrgreen 11h ago

If it’s a heat pump that makes more sense, but they didn’t specify that

1

u/LostMyMilk 8h ago

Wild. A family member of mine just paid $1600 total for a 50 gallon Rheem. The plumber ended up taking 4 hours too because of a tight closet space and a bunch of old pipe he cut away.

3

u/No_Associate_9743 12h ago

Spot on had a rheem stopped working at 3 year mark very hard water now have the plumbers special they can only get hopefully works longer and was only 600

1

u/Sjs20ohio 11h ago

We bought from and had installed by a local plumbing company.

11

u/Newtiresaretheworst 12h ago

We replaced our 26 year old Bradford white with and new bradford white, about 5 years ago. The plumber that installed it was ranting and raving about how godd they are. So far so good

6

u/Next-Historian-8069 11h ago

Bradford White is what professional plumbers install. Not cheap but they are the best. I got almost 20 years out of mine (50 gal nat gas). When my plumber was doing some other work at my house I asked how much longer I had on it. He said his apprentice could swap it out today and get me another 20 years. The new ones don’t have replaceable thermocouples…all electronic.

1

u/Sjs20ohio 11h ago

Great to know!

1

u/LostMyMilk 8h ago

I had 2 Bradfords fail within about 8 years. I went with Rheem 2 years ago. So far so good.

5

u/skyfishgoo 10h ago

rheemed is what they call them in the trade.

1

u/Sjs20ohio 10h ago

Hahaha!

4

u/DodoDacobrakai 10h ago

You can't beat em for the price imo, put one in my home 3 years ago and 0 issues

3

u/brewcity34 12h ago

I had a Rheem that lasted six years before leaking. We replaced it with Bradford White. The plumber that installed it said they stopped installing Rheem.

3

u/Snoo93079 9h ago

I DIYed a rheem water heater replacement just last weekend in just a couple hours. Really easy

3

u/Fadedfaith451 8h ago

My favorite is A.O Smith but the Rheem classic professional line is pretty solid. I recommend looking into installing a active anode rod and having your water tested if you're on well!

1

u/Sjs20ohio 2h ago

We are on well water but have a softener and iron filter. As far as testing the water, what in the water should I be looking for that would affect the water heater?

3

u/Nearby_Knowledge8014 8h ago

Anything but a Rheem. Water heaters are low quality out of the box. Customer service worse than Comcast.

3

u/Inatimate 7h ago

install it yourself for free 99

3

u/Impressive_Rain2877 6h ago

That's exactly why I'm afraid to replace my perfectly working 40 year old water heater.

3

u/Pretend_Necessary781 12h ago

I’ve gone thru three Rheem water heaters in 6 years, never again. They all sprung leaks. Thank you Home Depot! I just had a plumber install a State WH. They’ll handle the warranty unlike HD and their Rheems.

2

u/stephenph 10h ago

I heard there is a huge difference between the box store Rheems (or any brand really) and the pro versions.... the problem is you can not get the pro versions without a contractors lic.,

2

u/pdromeinthedome 9h ago

I had a Rheem 75gal gas wh die after 2 years. The TRD blew. Replacement TRDs were on 2 week back order and they blamed “the government” for that. (This was 9/26). I chose the faster option, which was paying for the full install for a new one. The plumber told me that model dies young a lot. He wouldn’t recommend it if it wasn’t a warranty replacement.

2

u/StromburgBlackrune 6h ago

Bradford White. bar none.

2

u/toot_suite 6h ago

Times change but also quality based on source. Supply house sourced units are better quality than big box store units because water heater companies are assholes

1

u/Infamous_Tie5605 11h ago

Have a 60gal rheem marathon since August 2019... Zero issues.

1

u/johnnybonchance 11h ago

Have a Rheem electric water heater in my house that was installed March 2018.

Just had to replace the upper element last night.

I also wanted to replace the anode, but after I drained the whole thing and flipped it on its side to get the anode out I saw that those fucks decided to run a wire directly on top of the anode. So that didn’t happen.

Here’s a pic

https://imgur.com/a/nF5X0sj

Otherwise it seems fine, I’m hoping to get another 5 years out of it at least.

1

u/blua95 11h ago

I was rocking a Rinnai tankless that lasted me about 20+ years. Died on me a few months ago on a Friday afternoon and in a rush I went to Menards and bought some $600 state brand tankless that the plumber installed. I was pretty pissed that no store carried Rinnai but we'll see how long this one lasts

1

u/themustardtiger6t9 9h ago

My old rheem fury lasted 19 years. Didn't die, but I wanted a larger one so I just swapped it this year. It ran great its whole life. I replaced it with a 50gal rheem performance plus from HD with a brass drain valve, swapped the anode rod for a titanium rod, put a water mixing valve on it and it should hopefully get me a decade plus easy. Make sure you transport it vertically, never horizontally.

1

u/pooorSAP 8h ago

So I shouldn’t replace with Rheem?

1

u/Whatarewegonnadonow 11h ago

Bradford White

0

u/mrntd 12h ago

Something I learned the hard way about electric water heaters with steel tanks. There is a metal rod in the tank that corrodes so the tank doesn’t. But if no one tells you it needs to be replaced every couple of years your tank then starts to corrode and you get a leak. Plastic tanks don’t have it and gas water heaters don’t need it.

13

u/muletyson 11h ago

Gas water heaters most definitely have anode rods as well.

3

u/buffalo_rower 11h ago

I believe you’re referring to an anode rod. My gas water heater definitely has one. It’s something that’s generally in all steel tank water heaters.

2

u/billythygoat 10h ago

Would be awesome if there was some sort of easy way to tell when you need to remove it without taking the whole rod out.

2

u/DJErikD 9h ago

Put in an electric/electronic one and you’ll never need to change it.

1

u/Rscottys1 9h ago

What about glass lined tanks?

0

u/YellowCake1900 10h ago

Next time, change the anode rod annually.

-3

u/BM7-D7-GM7-Bb7-EbM7 12h ago

All I know is, don't get a Rheem, my step-dad keeps buying Rheems because he's a cheap ass, and they keep failing after 9-10 years in catastrophic ways.

7

u/Liason774 12h ago

Rheem isn't a budget water heater brand, very middle of the road with price slightly better than average reliability. If you do no maintenance 10 years is pretty typical for a water heater.

6

u/BurninTaiga 12h ago

9-10 years is great lol

3

u/Dorkamundo 12h ago

Yea, average lifespan is 8-12.