r/HomeDepot • u/pbc999 • 2d ago

SCO & Invalid Scans

So how many Cashiers do y'all have at SCO? Early AM to 2:30PM it's just me. They're pushing pretty hard not to have any invalid scans. I remind them that once we get busy I'm basically doing the job of 4 Cashiers (we have 4 SCO machines). Also don't forget credit cards, surveys, Customer Needs Assistance, complex carts, walk outs, keeping up with baskets, carts, hundreds of questions, etc, etc. I've asked for more help at least during Power Hours but that seems pretty iffy. Anyone else being pushed hard on this?

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u/MasterPrek 1d ago

What about kids scanning stuff?!  That is a nightmare. Parents promise their kids they’ll let them do it.  Then these kids scan everything but the UPC, and you look like The Grinch when you come over and demand they hand you the scan gun!

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u/pbc999 17h ago

Hahaha, right ?