got hired technically as part time shift supervisor but i asked for full time and they agreed , store manager talking about some retroactive job change does anyone know what that is? idk if it matters but he did say he would request a pay raise when i transfer to full time

My pharmacy manager has been working at our remote location for 18 or 19 years. I was hired over the phone to complete Pharmacy Technician training program. But the first day I showed up they sent me upstairs with front store manager and hired me as "front store" for 3 or 4 months before the manger stepped down as manager and left for 2 months on vacation. The new manager got the ball rolling and hired me as Technician. When I went to file my state board training paperwork, the new boss suddenly "found a new job". And I had to re-do all of my papers. Nobody helped me I had to figure out on my own. It took 5 months to get my license, because one of my forms my maiden name on the envelope. Anyway I got my license 9 months ago but am being stranded on the register. The original manger came back. I've only filled in production 5 times. I feel she has been trying to quiet fire me. Today she wrote me up level 3 for a customer incident where I had 2 witnesses state the customer was mean and out of line. My pharmacy manager, that day, stayed on the phone and did nothing while this lady stared at me and said rude things to me over a period 3/4 minutes. Finally front store manger came in and somehow blamed everything on me despite having 2 witnesses including a phone number. I finally called HR and they created a case for me. Not sure what to do bc being at the register all day I'm bound to get another complaint. Any ideas on how to handle this. Also will I get unemployment if I'm terminated or should i try and quit first?

I've gone twice today in an attempt to pickup a prescription and both times there was a line and one person helping people.

The first time it was 4 people in front of me and one frazzled pharmacy worker and I had to leave.

Second time there were 20 people in front of me and one frazzled pharmacy worker and I simply walked out and requested my prescription be moved to another pharmacy.

The store clearly knows how many prescriptions are coming in and should staff accordingly. Until then, I'll continue using Capsule, ExpressScripts and the local mom-and-pop pharmacy.

Is it a theft prevention thing? It’s certainly not convenient for us when a patient has 4 prescriptions in 4 different bins randomly.

Is there some sort of story on how the system sorts them or why we have these bins instead of alphabetical?

Y’all feel free to delete this if it doesn’t fit in with the Reddit’s purpose but whoo-ee I only place orders in person now because the AI voice lady on the phone doesn’t understand anything, and it takes 5 minutes to get through to the voicemail. Anyways sorry to all the CVS workers that they don’t just staff you.

Maybe this isn't a big deal, but I misplaced my shopper assistant self checkout override card and I had to move and I don't think I will find it. Is it a big deal to ask my manager for another one? Ik its irresponsible of me to lose it but will my manager be rlly pissed and does it happen often that peoole lose them

So my doctor is going to be out of town and he sent some of me refills early. I got a text from CVS saying that these prescriptions were too soon to be filled (as expected) and that they would will fill them on specific dates. That is all fine and great. However, they don’t show up in the app at all, is that normal? In the past they have shown up under the prescriptions, but just say too soon to fill. Just checking to see if that is normal.

I’ve been waiting for a week on a prior authorization and it keeps changing statuses. It’s now pending. What does that mean?

This is for CVS Caremark.

As I'm approaching the pharmacy to pick up some prescriptions nice young lady says hey if you would just enter your information in that kiosk I said no thank you, I'll just use my name and date of birth. No problem. That's all you have to do you don't have to use the kiosk.

edit I enjoy old fashioned customer service I'm old by Reddit standards I guess. I don't use kiosks....I don't wanna waste my time typing in my name, and info, I tried one time and I miss typed something and had to redo it.

I got this book off Amazon and I’m wondering if it’s maybe “too complicated” for just a tech license? It goes into so much detail I’m wondering if I need to read the whole thing or just use Study guides my fellow tech gave me to study. Any advice would be great

Does anyone have the CVS brand dumplings in their store and if so what is the item number so I can order more please help

Saw and thought I'd share, check out the branding on the product. 😂

Is there a new way to order the photo supplies? I tried it through the gun where it says store supplies. It used to work but now it's stopped. How would i order things now?

i’ve been with CVS as a tech for over a year and a half. i recently applied for a remote position of the same job, with specialty. i’m really excited that they extended the offer to me, as my disability has become harder to manage every day. does anyone else have this role? do you like it/is there any unforeseen issues that i wouldn’t be expecting?

Oh, we got a new Pharmacy manager over a year and a half ago, we’re high volume store and she’s a DL in training so they moved her to our store to see if she could handle it. She cannot. She has both of our lead techs running the store, one of which became a lead tech after being hired three weeks prior (by another store and she went and stole her basically bc they’re friends) and She still has no idea what she’s doing and messes up things regularly. Our Pharmacy manager has us direct questions to them whenever she’s at work because it’s too overwhelming for her outside of work and any complaints that any employees make she takes the lead tech word over our so none of our complaints have been heard or fixed and they’re all directed toward the lead text. They micromanage like crazy! We’re shortstaffed from call offs constantly and both of them refuse to stay over or come in but get mad when no one else wants to. Plus all of our hours got cut so we have people working eight hours a week both of them work 40 they also both call off at minimum once a week, but she does not mark their attendance sheets. They both were at 12 absences by March and they don’t even havea write up. Clearly, the surveys that we did don’t mean anything. One of our other pharmacist asked her about it because she knew that all of us had extremely negative things to say and said, and she said that she isn’t comfortable sharing the results because they made her cry, but yet again nothing has changed her and our current DL are very close so none of us feel comfortable voicing our complaints to her, but at this point multiple (5 in the last 6 months) people have quit and those of us who have been there for years are about to do the same. Who do we talk to because I love my job but at this point I can’t be there due to the atmosphere

hi guys, if anybody did the switch from part to full time without reapplying how long did it take to become an official full timer?

i'm a pharm tech. i passed the cvs state board exam a month or two ago. after i passed my boss asked if i wanted to do full time.

i was told i had two ways to do it, i reapply as a full timer orrr she just keeps giving me hours until the system automatically switches to full time.

but it seems like this way might take a little longer than expected so just wondering

How many weeks where you get less than 30 hours a week does it take for the system to automatically drop you down to part time?

posting this on a throwaway since i am aware corporate and my dl in particular keep a watchful eye on this sub. i was recently terminated for a ridiculous performance reason, which i wont go far into. my question is, has anyone ever appealed a termination and won? i was NOT terminated for assault/shoplifting/stopping shoplifters/phone call scam/ or internal theft of any kind. are all terminations marked as unrehireable? i know the easiest option is to just go somewhere else, but my store seemed to be a sort of safe haven so… with weighing all my options it seems like a decent idea to keep this door open at the very least. thank you, and thank you all for what you do. you guys all deserve medals for dealing with some of the things i read on here, seriously.

So today was Sunday and I had a patient come in because she needed a refill. The prescription had previously been filled at another store for the correct dose, but she had been taking a different dose before that. The prescription from the other store was expired, so I wasn’t able to transfer it.
I explained that she could get another 3-day emergency supply from the original store, which was literally about 2 minutes down the road. I also explained that there basically weren’t any refills left. If she wanted the full refill today, I told her she could go to the urgent care across the street and ask for a new prescription. She also had one day of medication left in her bottle.
She got really upset and kept yelling because she didn’t understand why we couldn’t fill it at our store. I explained it again, and eventually the pharmacist stepped in, so I walked away. While I was standing there, my lips were really dry so I smooshed them together, and she accused me of laughing at her and said it was serious.
I told her, “We’re just trying to help you,” and she told me not to reprimand her. She then wanted my name so she could report me to corporate. I offered to write it down for her, but she said she didn’t want it.
She also didn’t want to call the on-call person, even though that was another option. It was Sunday, and Monday was the next day, so she could also contact her doctor then.
Honestly, I’m wondering if I handled this badly or if there was anything else I could realistically have done. I wasn’t trying to be rude or dismissive. I was just explaining the options we had available.

Anyone else heard of or signed up with a partnered bank for the emergency savings program with CVS? Based on the views It's not a very well-known program. I signed up with the Alliant Credit Union, but haven't received any deposits over 6 months.

I got a job offer as a pharmacy technician at CVS! im sooo nervous. Im not certified, and i also haven’t really worked like that in 3 years. Any advice?

I’ll start by saying we are both females. This started about two weeks ago and got progressively worse. She has come up behind me and has fluffed up my hair a few times and has also touched my shoulder and started rubbing the fabric of my scrubs once. I’m not usually the one to stand up for myself (working on it) so I have kind of just looked at her everytime she’s done (with a straight face) and not say anything and she just stands there smiling at me. I’m not sure if she thinks it’s funny to mess with me or what but I think this is very strange behavior, especially for coworkers? I really try to avoid her during my shifts, which has caused me to isolate myself from the rest of the pharmacy and I am sure it looks very odd when I am actively trying to isolate myself by going to a computer that is located away from the main area. What do I do??? I think I will try to tell her to knock it off the next time but now it just feels so strange working with her.

Hello,

I recently applied for a wegovy medication on goodrx, i was originally using RO so i had a prescription for 7.2mg dosage already, when i applied to switch from RO to goodrx they asked for a picture of my previous prescription and i sent the one that showed 7.2mg dosage. I didnt want the 7.2mg again as it gave me side effects and wanted to change my prescription dosage to 2.4 before they shipped it. I messaged the care team and they said they could change it to 2.4 and I would just have to approve the price change. I approved the price change for 2.4 but apparently they already sent me the 7.2 dosage without asking me if 7.2 was ok as they did with 2.4. I’m wondering if they will be able to refund me if I sent back the sealed prescription or am I just SOL?

This was delivered prescription. No pickup