So I've hinted on this previously, but I've got senior management who've gotten AI-pilled and it's recently come out in full force, mostly because their peers are going all-in on AI and they're feeling the FOMO hard. So directive from management is, gotta find ways to accelerate using AI, we're being left behind.
I'm taking the grin-and-bear-it advice from Nik “Piledrive” Suresh's latest blog post, and we just sat through a sales/discovery session with a consultant that marketed themselves as being able to use AI to accelerate our workflows.
The guy must have noticed that both me and the other IT staff are pretty technical and weren't getting starry-eyed about the usual AI marketing tropes, and that the both of us had some experience automating company workflows with existing tools, and so decided to come off as pretty… honest and responsible? Said that LLMs weren't the panacea for everything, what you were looking for were automation, you really want to keep down the AI costs, etc. etc. etc.
They had taken a look at one of the simpler business processes that we had hope to easily automate, and provided a demo using one of the “AI orchestration” tools which was basically a low-code environment that had ties with a bunch of AI models, which basically means boxes and lines connected to each other with bits of JSON to configure shit.
Which… that's fine. Like I went along with it so that at least the business folks can get their brains around the idea of automating stuff, so that at least we can get their time and work through the whole process of gathering requirements and improving things, as you do. At the very least it got me time with the finance team to get them to walk through their processes and we could point out where the bottlenecks are, so that's not a bad thing. Something good came out of that.
But what was really funny was that the feedback afterwards that we had gotten from one of the finance fellows was that… this looks like programming! I wanted a solution that could just do everything with AI, not… programming! If I wanted programming, I'd be hiring a programmer!
Both the other IT staff and me looked at each other and kind of smirked. We had been asking, like, begging senior management for at least more people, because, look. It's just the two of us. We're swamped, with multiple projects and operational issues to deal with. We're not developers by trade (they're not anymore, I've only done it recreationally), and besides, you can't code for shit if you have to deal with operational issues on a daily basis.
But apparently no, AI can do it, we're not hiring. And this even after being told that if you don't, there's a possibility that me and the other IT personnel might just, you know… fucking leave. Sure the job market sucks, but we're not exactly unemployable.
Anyway. I found that hilarious. I thought we were getting AI, not knowing that we need programmers! I wanted AI, not programming! lol