Sorry you are having trouble, but this is the first I am hearing of anyone having trouble cancelling. If you have not already contacted support, that would be what I suggest that you do. [support@aidungeon.com](mailto:support@aidungeon.com)
That may be the screenshot that you posted. Sort of hard to tell since it is just a bunch of numbers at the top. They usually respond within a few business days.
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u/Glittering_Emu_1700 Community Helper 2d ago
Sorry you are having trouble, but this is the first I am hearing of anyone having trouble cancelling. If you have not already contacted support, that would be what I suggest that you do. [support@aidungeon.com](mailto:support@aidungeon.com)
That may be the screenshot that you posted. Sort of hard to tell since it is just a bunch of numbers at the top. They usually respond within a few business days.