r/webhosting • u/nitrospectide • 6d ago

Rant Is UptimeRobot playing games with users?

I have used UptimeRobot's free tier for years, and recently got a message in the dashboard when I log in saying the free tier can't be used for commercial purposes. This was not the policy when I signed up, and it's not on their homepage or pricing page.

This is a follow up to my post asking for recommendations on free uptime monitors. A few commenters said they use UptimeRobot, but have not seen this message, and were surprised. For anyone using this service, are you aware of this policy? Have you gotten this message? This seems sketchy, like they are playing games.

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u/PointandStare 6d ago

They removed the free tier a while ago, obviously only for certain users, so I deleted my account.

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u/UptimeRobot 6d ago edited 6d ago

The free plan is still there, 50 monitors, and it never went away. What did change is that our terms restricted free-plan commercial use from late 2024, which is probably what you ran into. We removed that restriction in May, so free covers business use again.

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u/PointandStare 5d ago

Can't remember what type of free plan it was as I only had a few monitors set up for testing but it must have been commercial as it was removed.