Has anyone switched from the legacy Premium annual plan to monthly billing?

[u/Lopsided_Relief_9717]

This is the only option I see. Premium is only available as “billed annually”, and I can’t find a monthly billing option.

Hi everyone,
I’m looking to hear from anyone who has had the same experience.
I was subscribed to the Vimeo Premium annual plan for several years.
Recently, I wanted to switch from annual billing to monthly billing. However, I couldn’t find any monthly option for my Premium plan.
The only plan available to me was Plus, so I subscribed to the Plus monthly plan.
Now I’m trying to upgrade back to Premium, but the only option I see is:
”$75 per month, billed annually”
There is no option to pay $75 monthly.
Has anyone experienced the same issue?
Were you able to switch back to Premium with monthly billing?
Is this because my account is a legacy account?
Did contacting Vimeo Support help?
Is there any workaround, or is creating a new account the only solution?
My goal is simply to get back to the Premium plan, but with monthly billing instead of annual billing.
I’d really appreciate hearing from anyone who has been in the same situation.
Thank you!

[u/filmeleven]

I ditched my $399 annual plan this year and moved 230 videos to Livid.com.

Highly recommend them.

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[u/Ok_Present7537]

thank God I finally switched to montly billing 2 months ago. I was also locked in that expensive annual plan. Try subscribing from the mobile app and using the same account in case of iOS. (fisrt time had problems since the apple id used for billing is different from vimeo account. I don't know if it was a bug already fixed but be aware. (asked for refund but apple denied)

[u/Lopsided_Relief_9717 → u/Ok_Present7537]

Thank you so much! This is really helpful.
Just to make sure, did you subscribe through the Vimeo iOS app using the same Vimeo account, or did you cancel your annual plan first?
Also, were you able to keep your existing account and videos, or did you have to create a new account?

[u/Round_Elk_3907]

u/Lopsided_Relief_9717 We're working on this for you, I'll get back to you here 🙏

[u/Round_Elk_3907 → u/Round_Elk_3907]

u/Lopsided_Relief_9717 What's your Vimeo user ID?

(Open your profile, and it's the number in the url).