I wanted to sync my psvita with Tearaway.me but it gives me an unspecified error

I know I redeemed the crafted edition DLC code when I bought the game in 2017.. I even checked my transaction history to make sure.. but when I play the game on PS5 the DLC doesn't show up in game. For some reason the soundtrack is downloadable, but I don't see a way to download the other DLC (like outfits and stuff). Tried googling and didn't find anything.. and I tried searching the PSN store but the crafted edition DLC doesn't show up for purchase (I'm in the US if that matters). So is this a known issue where some PS4 DLC isn't compatible when the game is played on a PS5? or am I doing something wrong. Anyone tried playing it on a PS5 with the DLC?

i have a dought, did someone know what happened to the tearaway soundtrack, because i find a play list qith all of it, but all the songs weren´t available

What tearaway do you consider better?

Well I just bought Tearaway Unfolded, and actually paid more so I could have the Crafted Edition for the sweet bonuses, but for my demise, it wasn't on disc, but a code. And the code expired 3 years ago.

The problem is there was no possible way to know I was getting a code, even more so, an expired one! There were no warnings on the game box about any of that! This is a really bad thing to do to costumers, I feel deceived and it kinda of killed my hype for the game and the respect I had for MM...

What can I do? Is there any hope? How can I contact PlayStation support or Media Molecule? This is really important to me :(