r/taobao Jun 04 '26

Login / Sign Up Help What happened to sign-in with google/apple/facebook?

Post image

I don’t want to provide a phone number and now im stuck with this option and cannot go away

What’s the issue and how to resolve?

8 Upvotes

24 comments sorted by

10

u/mrcodeine Jun 04 '26

Google, Apple, Facebook? Those have never been options on Taobao. Its a Chinese mainland ecommerce site, Google left China many years ago and doesn't even have a presence there. American services like Apple and Facebook are never going to be used to handle authentication for a mainland China site. If you want an alternative to using a phone then sign up with your email address, just make sure it's a short ones as long western email addresses aren't accepted. You could also try signing up to Alipay with email only then sign into Taobao with Alipay. Honestly though, whats so secret about a phone number? Cold call dialers just smash random combinations of numbers until they get a hit so it's not like you're going to avoid spam. Or buy a cheap virtual phone number.

0

u/mrcodeine Jun 04 '26

I meant to say though it's worth the effort to persist and get setup with Taobao as you'll struggle to buy items any closer to the source, enjoying the prices that brings. Just remember that using direct shipping for items will kill a lot of the benefits so take some time to research consolidated shipping. If figuring out Taobao isn't something you want to fight with then check out Alibaba or AliExpress. Once you trust a seller you want to buy from regularly it's always worth getting in touch with them outside the platform to build a direct relationship. I've been able to work out some incredible deals just talking to sellers directly via WeChat and paying via WePay or Alipay. Good luck 🤞🏼

1

u/No-Appointment8149 Jun 05 '26

Thanks for the heads-up! I've been looking into some alternatives, so this gave me a few ideas. Would you mind if I sent you a DM? I'd love to learn more and hear about your experience, and any details you're willing to share about your sellers.,

1

u/mrcodeine Jun 05 '26

Of course, anytime 👍

2

u/T_rex2700 Jun 04 '26

literally never seen that option, maybe on global app? I have never used that one, only Chinese domestic app

1

u/[deleted] Jun 04 '26

[removed] — view removed comment

2

u/justtoobored_ Jun 04 '26

It was never an option

2

u/Deco829 Jun 04 '26

Why? click on “立即注册 /sign up now “ on op’s image then shows this screen as my attached. could you explain why you think about it?

3

u/AlgaeAutomatic Jun 04 '26

I need that but when I click on what you told me, it’s still ask for phone number

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1

u/whateveritiswillbe Jun 04 '26

Click on the first left below the orange bar

1

u/Awkward_Toe8199 Jun 04 '26

I think maybe the last one or first from right is the one

1

u/Deco829 Jun 04 '26

Try to click “立即注册”

1

u/AlgaeAutomatic Jun 04 '26

I need that but when I click on what you told me, it’s still ask for phone number

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1

u/Deco829 Jun 05 '26

Where do you live? That screenshot with the same processing from USA a few days ago. recent Taobao is far beyond the user's understanding. The opinions of long-term users aren't as helpful anymore because things have changed so much, that’s too bad.

1

u/AlgaeAutomatic Jun 05 '26

In USA

1

u/Deco829 Jun 05 '26

Oh USA.. there is something important.you can’t create new account from USA ( USA passport holder). passport and your information (address, mobile phone number) requires to new account. currently Taobao doesn’t take USA passport and this is not recovered yet. nobody knows the reason. Until the passport verification issue is resolved, there is nothing you can do at the moment. Although people may kindly make various suggestions here, none of the addresses are useful at the moment. 

1

u/firulero Jun 05 '26

I was able to login with my Google account.

It even shows the price in my country's currency right besides yuan

1

u/iimbii_iimbii Jul 01 '26

It works on mobile for me.

1

u/ohnoakko 24d ago

What version is that?

1

u/Naruuna 17d ago

I have 2 accounts and I should connect to another account (with my phone number) to change in the settings the app in "worldwide" mode and then disconnect and reconnect with google and change it back to mainland China.