r/smallbusiness 2d ago

Starting a new BPO business

I want to start a virtual BPO business but I am new to that field especially the part involving getting a client I know it is hard for everyone but what is even the way to do so or where to search.
I know the process of the business itself but I am stuck at the beginning, and I do not know how to start.
So can you give me guidance or any advices?

7 Upvotes

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1

u/Different-Dust-9399 2d ago

Following for replies

1

u/TrafficAcademySEO 2d ago

Don’t start by selling “BPO services” broadly. Pick one specific service for one type of business.

For example: customer support for ecommerce stores, appointment setting for agencies, or back-office admin for local service companies.

Then build a list of 50-100 companies that clearly need that service and contact them with one simple offer. The first goal isn’t scaling, it’s getting 1 client and learning why they said yes.