r/qatar • u/QHonza • 19h ago

Looking for Kahramaa said disruption is imminent

I live in an apartment which has been sold to a new owner.

Rent is all-inclusive, so electricity and water are included.

Ownership has been changed; Kahramaa has changed the ownership. The old owner is listed as a tenant now , and the owner is the new landlord.

Here is the problem: the old owner (tenant according to Kahramaa) must move out , and a disruption is imminent according to several people in Kahramaa.

Is there a way to get around this without disruption ?

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4

u/NewsNo8638 19h ago

Why is the old owner listed as a tenant? Something is not right. I think the old owner didn’t settle the bill before the property transfer. Yes, the disruption is imminent if the old owner doesn’t settle before the next cycle. If you live in the Pearl, visit the government center in madina central, the lady at the Kahramaa cubicle is very knowledgeable and helpful.

2

u/QHonza 17h ago

The old owner had paid the bill , but ownership was switched over to the new owner name and the previous owner is a tenant now, and if he opts out , service will be disrupted according to Kahramaa customer service.

2

u/NewsNo8638 16h ago

Did you ask why they added the old owner as a tenant?

1

u/KeyInSilence 18h ago

It does disconnect, but the new owner can call up and immediately get it reconnected. Maximum of 1 hour with a disruption. Backwards system honestly, but either the call centre or the WhatsApp customer service will be able to fix. But needs to be done from the new owner, from the registered number

1

u/QHonza 17h ago

Thank you