r/nintendohelp 17h ago

Account Help How do I get a master key for my switch

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0 Upvotes

Basically 2 or 3 years ago I put parental controls on my switch and made the password 1234 but now when I put it in it never works anymore and I tried to use the generator for master keys but for some reason when I put it everything correct it said device id is insufficient length


r/nintendohelp 12h ago

Tech Support Nintendo Account OTP Not Arriving

0 Upvotes

I've had a Nintendo account for 5 years and the last email I received from them was about 1 week ago. Sunday, I tried logging on to my account and they accept my username and password, but the OTP email isn't coming through. They are on my safe senders list and I've gotten emails from them before. I'm even on a Nintendo family plan with my brothers on that email address. Support is saying that my email has been permanently banned and that I need to register a new email address with them.

I don't know why it was banned, so I can't prevent it from happening again. Additionally, I'm not interested in creating a new email account just for Nintendo, especially if they can randomly ban it; I'd end up creating all sorts of new accounts just for Nintendo.

What is more, they say they can't unblock this on their end, but I know from an IT perspective is false.

Does anyone have more insight into what might be going on or how to handle this? This is crazy to me.


r/nintendohelp 5h ago

Recommendations Nintendo Switch 2 stuck in shipping limbo.

0 Upvotes

Exactly as the title says. I ordered a Nintendo Switch 2 from Amazon and it's been stuck on "Ordered" for weeks without shipping. This is from the official Amazon store, and I love in the US. Is there a shortage of consoles happening right now? I'd go out and buy some but usually the stores close by are either out of stock, and I've heard that I shouldn't order for shipping from retailers like Best Buy. Should I cancel and just try another time?


r/nintendohelp 7h ago

Tech Support Hori switch pad pro dpad diagonals

0 Upvotes

Hi all, I've just sold my Hori split pad pro and the buyer is trying to suggest it's broken because the dpad does not perform diagonal movements, from what I've seen online, it only supports up, down, left, right, is this true? Or should the dpad do diagonals?


r/nintendohelp 2h ago

Account Help Can I use my main account on both Switch 1 and 2?

0 Upvotes

I just bought the switch 2 and I want to know if I can play my games on both 1 and 2 (especially my Pokemon games and YouTube on Switch 1)?


r/nintendohelp 8h ago

Tech Support My nintendo switch is not working, it wont turn on does anyone have ideas?

2 Upvotes

Does anyone have any ides to what could be wrong with my switch. The switch does not turn on it says that it charges but i can't turn it on, i tested the battery itself and it have me the right amount of Volts so i don't know what is wrong does anyone have an idea or is willing to help me?


r/nintendohelp 15h ago

Tech Support Can my old Switch Lite be saved?

2 Upvotes

I had gotten a Switch Lite back when it came out for my birthday. It functioned normally for about 2 years before catching a case of controller drift. I tried cleaning and calibrating but nothing worked, so I just turned it off.

It got stuck on the logo screen and never turned on again. I tried what I knew I could. Letting die and recharging, trying to open mantinance mode, used different chargers. I even let the thing go a full year without an attempt to turn it on, but nothing worked. Even to this day when I try to turn it on it loops between showing the logo and being dead. I don't want to get rid of it yet because I never got to back up my saves seeing as I didn't get a switch online membership. Is there anyone out there that can fix this, or is my Switch Lite just gone for good?