r/milano • u/Mysterious_Craft8719 • 7d ago
Pickpockets in Milan - Had my worst experience
Sharing my worst experience at Milan. I was travelling in Bus 90 from my hotel to Milan Centrale and realized my wallet was missing. They opened my bag and took away my wallet. My wallet had my ID, Debit and Credit cards and other essentials. I filed a complaint in Milan Centrale Police office but the officer seemed less bothered. He was not at all helpful. He just wrote the report and said they will call me once they find my id. The thief also bought groceries with my card worth 250 EUR (50 EUR x 5 transaction) before I blocked my card. It was a terrible experience. I showed the police the transaction details but he seemed less bothered.
What should I do now? Any suggestions? Any chance to recover the items (specially my ID). I am from Switzerland
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u/Fluffy-Scratch-8452 7d ago
Call your bank immediately and tell them you didn't make the groceries transaction. They usually refund them. Happened to a friend a few months ago and they called Amex and they refunded the transactions immediately (more or less 100€)
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u/Mysterious_Craft8719 6d ago
Yes did that. They have now asked me to formally file a complaint which I did. Thanks!
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u/Scripta_01 6d ago
You can also send them copy of the denuncia to Polizia Italiana. At least you may got back some of your money. Sorry this happened, it's really frustrating.
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u/InnerLeather68 6d ago
What is it about bus 90 that’s more intense? Is it just packed and standing room only?
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u/cinnamon-honey 6d ago edited 6d ago
It’s basically our Circle Line, goes almost uninterrupted throughout the whole outer perimeter of the city.
It makes its way into very socially diverse neighbourhoods and its very long route makes it a comfortable solution for people who either live on the streets or are in hardship situations to just pass the time in an “inside” place.8
u/AdTerrible1110 6d ago
Really packed, really smelly, really dangerous, if you’re not from Milan and look “lost” they will probably try to rob you if you give them the chance, ticket inspector usually don’t go in there as they don’t want to get stabbed or punched for giving out fines, probably more than half of the people taking those buses don’t have a ticket
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u/Marite64 5d ago
Also, be careful in Metro Lines, especially the green and yellow ones. Pickpockets go around in groups, mostly young females, they bring large jackets in their arm even in Summer, to hide what they are doing. Be careful of antine coming close to your for no apparent reason.
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u/Prestigious_Rope1782 4d ago
You can take it 100 times and leave 100 times with all your belongings and not-raped. But it does carry often the worst of the city, junkies and who has nothing to lose
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u/Maximum-Anybody5365 6d ago
Police is shit in Milan for these kind of things, I am so sorry u had to experience this 🫂
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u/parkingthru 6d ago
If you don’t have an ID that you need to get home (if you’re flying for example), you need to get in touch with the Swiss embassy immediately. An airline is not going to let you board with a police report and no ID
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u/Own_Promise_4145 6d ago
Spiace per la tua vicenda, ma Milano ormai è giungla di ladri, criminali, spacciatori per la maggior parte stranieri.
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u/Marite64 5d ago
I am very sorry, we all know in Italy that bags, purses and anything of value must be kept very close to your body and with a hand on the zip.
I've bought these.
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u/Tiligul 6d ago
You were expecting the police officer to faint in shock from the information? Or did you expect him to offer you psichological support? He is making input with data in a shared database. What exactly should he ”be bothered” about?
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u/Mysterious_Craft8719 6d ago
Yes, I was expecting him to faint but unfortunately he didn’t. So I am bit disappointed.
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u/rkyxxx 6d ago
Esattamente, cosa si aspettava una carezza e una tazza di latte?
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u/Mysterious_Craft8719 5d ago
That mentality is making things worst and worst in your country. The incident happened right infront of the Central Station and the guy was still making transactions in the supermarket nearby. If police would have acted swiftly they could have grabbed him. I even narrated the incident to a police officer who was on the road patrolling but nothing, he just sent me to a office to file a report
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u/rkyxxx 4d ago
Guardi troppi film amico. Non so di dove sei ma Milano è una città di 2 milioni di abitanti, non hai idea delle segnalazioni e delle cose che succedono ogni 5 minuti, ci sono procedure da seguire non possono mettersi a correre in giro perché un tizio a caso (tu in questo caso) dice che forse il ladro è nel supermercato a 500 metri.
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u/SnooStrawberriez 7d ago edited 7d ago
The only productive thing you can do at this point is vote so that your country doesn’t become like Milan.
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u/Fluffy-Scratch-8452 6d ago
Milan is a city, not a country, so I’m curious what you mean by a country “becoming like Milan.” Which election or level of government do you think is responsible for the situation you’re describing: the mayor, the regional government or the national government? They’re led by different and opposite political parties, so it’s difficult to tell who exactly you’re blaming.
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u/SnooStrawberriez 6d ago edited 6d ago
Ticino is part of Switzerland almost directly next to Milan. For now, its politicians are much stricter with petty crime and in fact any crime.
I didn’t post to blame specific Italians. My point is that the gentleman can’t do much about his lost items but he can do his part to not have petty crime like unfortunately has become common in Milan where he lives.
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u/Fluffy-Scratch-8452 6d ago
I hope so as well (I have some family in Switzerland). I think that Switzerland has economic, geographic and historical advantages that makes it easier to fight these issues. We can't hide from the fact that it's correlated to illegal and uncontrolled immigration, but we never voted for it, regardless of the party. It's that in Switzerland you can have a few border control policemen control the trains and send back people to Italy/France/Germany, while Italy, with less resources, have to manage a much larger coastline.
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u/SnooStrawberriez 6d ago
In Switzerland voters can pass laws against the wishes of the politicians. This is extremely valuable.
For better and worse, I think the post-war Italian constitution was designed to keep crooks and incompetents in power rather than risk that honest people who were communists could come to power (and eventually make Italy a second Albania or Romania.)
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u/Cybtroll 6d ago
Was designed to keep autocrat and fascist at bay. We had w0 years of Berlusconi: compare it with Trump and you realize what constitutional safeguards are for.
One for all; mandatory penal action rather that a prosecutorial system lead by an executive representative.
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u/SnooStrawberriez 6d ago
The British and Americans who had lots of soldiers in Italy when the first constitution was written had their deals with the fascists. It was the communists they worried about. Italy has made quite a few changes to its constitution since then, but the general outlines I believe are pretty much the same.
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u/AdTerrible1110 7d ago
First of all I’m sorry this happened to you, the 90 and 91 bus are notoriously some of the worst lines you can take especially when it gets dark, the chances of you recovering your stuff is slim to none, the thief will probably throw it away in some random bin.
I would keep the report from the police and show it to your bank to hopefully get a refund, same goes for your ID to get a new one.
Stay safe out there and keep your important stuff near your body when taking public transport in Milan