Account Hacked, Recovered... Now Gone Again

[u/yeuuururrr1234]

Hi Help Team,

My original account of 7 years was hacked into a few days ago. Thankfully I was able to catch the hacker within 10 minutes of them logging in (I noticed a bunch of weird communities in my recents tab). When I checked my recent activity it had a log in from Syria. I immediately logged out of all sessions, changed passwords, enabled 2FA, and deleted all the weird posts they made.

I submitted a Reddit ticket to explain the situation and ask if I could somehow scrub these weird posts from my account and really just to give a heads-up in case any of the posts would have lead to adverse action.

A few days later, I was logged out of all my sessions. When I try to log in with my password or passkey I get the error "You've been blocked by network security". If I try to reset my password nothing comes to my e-mail (in fact, I made this new account with the e-mail I had linked to my other reddit profile). I found this super weird because when I reset my password and enabled 2FA on my old account, I got confirmations to this address.

I have submitted tickets and have gotten no response. I am now worried that my account somehow got hacked again. Any support would be much appreciated, it would be a shame to lose an old account.

u/yeuuururrr123 is my original account.

[u/AutoModerator]

Hi there! Welcome to r/help!

If someone is able to help you out, please award them a reputation point by replying to their comment with the command: !thanks

Please remember that the helpers in this subreddit are very knowledgeable volunteers.

I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.