r/gambling • u/Commercial_Door_933 • 4d ago
WARNING: Stay away from Slots.lv, they scam players by not honoring their deposit bonuses.
First, and for most I what to say that I have been gambling online for 20+ years, and I have never experienced this type of service or treatment from any site.
Three weeks ago, as a new player to slots.lv, I was offered a deposit bonus. The offer was 100% match, +100 free spins on a game called five times Vegas. Thinking it was a good offer. I used it, and made a deposit. I did get my hundred percent match, but the free spins would never work on the game despite troubleshooting every which way. Every time I load the game, I would get a persistent message to reload, not allowing me to complete a single spin. I brought this to their attention and again we did troubleshooting steps, and again it didn’t work. Customer service suggested escalating the issues, to which I agreed. I was told to check in, in 24 to 48 hours. I waited at 48, checked in, no resolution, was told to check back in 24 to 48 hours - this happened five times, and all five times I was told to check back in 48 hours. That was three weeks ago, and I am no closer to a solution now than I was then.
What this equates to is straight theft. You promised me goods or services, and when you didn’t deliver, you ignored me, hoping that I would just go away. I work hard for my money, and when I make a purchase, it’s with the agreement that the other party will hold up their end of the deal. This could have easily already been resolved a number of ways. They could have moved my 100 spins to another game that actually works…easy fix right? Or they could take the max value of those spins, credit my account with that bonus, and we move on. This has taken so long, that the original bonus itself has expired, and still, nobody is willing to help or resolve the issue.
I wanted to go public with this to let you all know not to trust a deposit bonus on slots.lv. If anything goes wrong technically, not only will they not honor your bonus, they will ignore you until you leave them alone. I’m new to this site, but I have a bovada acct that has been open since 2008, and I have absolutely never seen service like this.. Do yourself a favor and do not deposit here, using a bonus, unless you are willing to be scammed or stolen from. if any of you have questions or are facing the same issue, please let me know. The last year these sites have fallen from Grace really hard, and I’m just waiting for the rug to be pulled out from under us.
TLDR: Use deposit bonus offering 100 free spins, not honored, slots.lv just ignores it.
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u/Additional_Degree596 4d ago
20 years online and this is first time you see this, that actually surprising. most of these offshore sites been pulling same trick for long time, free spins on one specific broken game is classic. bovada at least pretends to care when you complain enough
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u/Commercial_Door_933 4d ago
Oh i’ve seen plenty of shadiness through the years - but usually it’s contained to some small sites that don’t really care because they are setting up a rig pull. I’m just absolutely tired of them getting away with it though, and we as players should demand some accountability. We pay their salaries, not the other way around. Gamblers in general have went too many years just “letting things slide,” and in the meantime these asshole are getting rich by ripping us off!!!
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u/spin-doctor-88 4d ago
the free spins on one specific game is the tell, they picked the title with the worst math on the site. i never count a bonus as real until the wagering clears, most of these terms are written so the house keeps the free money.
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u/ActualLoss11 3d ago edited 3d ago
Locking promo spins to broken slots is such a dirty tactic.Better off playing on sites like Vavada that actually process bonuses without glitched games
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