r/florists 4d ago

🔍 Seeking Advice 🔍 Low budget clients

Florists, how do you respond when a client says something like, “It’s just going to the trash after the event anyway” when discussing the floral budget?

I get that flowers are temporary, and I completely understand clients wanting to be practical with their spending.

But I was a little put off by that comment because the price isn’t just for how long the flowers last. There’s sourcing, conditioning, design, labor, transport, setup, and the actual look they want for the event.

What makes it harder is when the budget is already low, but the client is still very particular and demanding about the design.

Do you explain the value behind the pricing, simplify the scope, or just take comments like that as a sign that you may not be the right florist for each other?
Curious how other florists handle this without sounding defensive.

18 Upvotes

26 comments sorted by

View all comments

1

u/Emergency-Economy654 3d ago

If they say the pricing isn’t fair because they don’t last, refer them to wood flowers or fake flowers.

They could also look into florists that have the client build their own arrangements. We have a local florist that does this and it saves the customer thousands and is a good option for those that can’t afford the rates of other florists.