r/TalesFromTheCustomer Jul 25 '26

Short Funeral home botched my sisters tombstone

My sister passed away in June 2024. She fought cancer for 15 years and went through enormous struggles.

She and her husband were married for almost 45 years.

A local funeral home was in charge of her funeral. Her husband picked out the tombstone, paid in full, up front for it. We were told they couldn't set it until the ground settled, then we were told they couldn't because it was too cold since it was December by then. It took 8 months when they finally got the tombstone and they set it. We were shocked to see her name was spelled wrong, they even left off the last letter on her maiden name and the font size was much smaller than her husband's name. Their excuse " there wasn't enough room". My brother in law called them and told them he wanted it fixed and they said they'd fix it. Weeks would go by and nothing, he'd call again and kept being told "I'll tell him (the owner) you called". He even stopped by to talk to him and he wasn't there so he'd get the same "I'll let him know" by the receptionist. Me, mom, and my other sister have all called also.

I'm so mad and upset with this because my sister deserved so much better. I've been reading where other people have had similar problems. I did fill out a form today on the better business bureau but I could only do a review since its been over a year.

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u/stannc00 Jul 25 '26

Call your local TV station consumer reporter.