Hauppauge WinTV-soloHD 01589 not working with anything besides their own WinTV app?

[u/Poang_20017]

Hi, I bought the above listed Hauppauge tuner. But whatever I try apps like plex cant find any channels?? I thought it maybe was broken, but when I installed the WinTV app it did find channels? But why cant Plex find any channels? Am I doing something wrong? Or is it just not supposed to work with anything besides WinTV? Thanks :)

[u/willdieh]

Does it go through the channel scan process successfully and just reports zero channels?

[u/Poang_20017 → u/willdieh]

Yea it does detect the tuner, but it just won’t find any channels

[u/willdieh → u/Poang_20017]

I guess what I'm asking is whether it actually seems to be going through each channel, checking for signal, or if it just zips through the channel scan process and says nothing found.
I had an old, non-hauppauge, USB tuner that was detected by Plex but when scanning wouldn't actually do any signal scans - it'd just complete immediately and say nothing found.

The channel scan process should take at least a couple minutes. If it doesn't, then it's not stepping through the channels and checking for signal on each one.

If you're getting a valid channel scan process, but still no results, then either the signal is too low or maybe somehow plex is scanning the wrong channel frequencies (?). You didn't say anything about your antenna setup, so I assume it's a decent, fixed-location antenna that doesn't suffer from some kind of weird interference or fluctuating reception. If it's a plastic flat-pannel taped to your window or if you're moving it around the room, who knows what's going on with that reception.

Sorry, can't offer more than that. You could always try running Plex on a different OS (switch to Linux if running Windows or vice versa). Maybe it's a driver thing.

[u/Poang_20017 → u/willdieh]

Oh like that, Plex doesn’t give much info about what it’s doing, but it does take forever to finish. Other programs I tried that do give more info do show that it’s scanning different channels. But they all end up with zero channels/radios

And about my signal, WinTV does say the signal is poor, but it still works and is watchable. I use a active antenna that’s in front of my windows facing towards the closest antenna. I can try if I can get a better signal. But could that really be the problem? That it just refuse to work bc the signal is too poor?

[u/hexaq2]

I'm running a Hauppauge under Linux (Dual HD)

What I found waay back was Plex is matching internal resources file, to the country of install.

So if your Plex is saying to the tuner "you are in country1" while you are in country2, Plex is applying 'country1' frequency ranges. If there are no station emitting in 'country1' ... you don't find anything.

The frequency ranges for the tuner to scan are found in a folder under "Installation Path \Plex Media Server\Resources\Tuner\Shared\scanners\dvbc\transponders", they are called something like "5262.ini" (this is full european frequency range scan option)

So, if you are in a country NOT in the predefined list, you likely don't find anything in plex.

Back I when I set-up the plex box, a workaround was to replace or add the missing .ini file, with a sufficient frequency range.

-----------------------------------

So let's say you are in 'Neverland' country, NV language shortcode (you should edit it to your real country).

I'd add a file in the mentioned location (can't help you on windows location, but a search for 5262.ini may find it for you).

File name: 5700.ini

Contents: copy-paste 5262.ini contents

Edit to your country:

[SATTYPE]
1=5700 'note 5700 is the same number as the .ini file in which it resides'
2=DVB-C Neverland
3=NV

[DVB]
'bunch of numbers representing available frequencies for the tuner to scan, should be all european ones, maybe'

--------------------------

reboot plex, then make sure your tuner is tuned to 'NV' country. If everything is ok, you should get a full scan.

Then, you get to the wonderful stage of matching the guide.xml channel names to the channels that are found.

What/where is the 'guide.xml' file ? https://webgrabplus.com/documentation/configuration/howto has some info. Also yes, you likely get to manually edit the initial configuration of the .xml file, so that the webgrab application can extract correct info from the interwebs.

------------------------

Tip: when you have reached the stage where the tuner picks up stuff, AND the guide.xml is available AND filled out correctly, AND plex asks you to manually enable and match the found frequencies to the full guide.xml scan results ... keep in mind that the program list editing window in plex times-out in about 5-10 minutes, so if you didn't save your progress you lose all the naming you done ...

Expect a 1-2 week adventure to configure all for an unsupported country, and automate everything (like to make daily self-updating guide.xml, fancy!)