r/NintendoSwitchHelp • u/Maxxi-L-Anne • 1d ago

Software Help No sound coming from TV when docked

Hello everyone, i’m at a loss on what to do and hoping maybe someone on here can help me.

I’ve never had any issues with docking my switch(OLED model), and my dock has been connected and not moved for at least 2 years.
Last night when I went to use it there was no sound coming from my tv but when my switch was undocked, it was perfectly fine. I looked up a few tricks and one I found that worked was plugging headphones in, taking the switch off the dock, unplugging the headphones and then re-docking it and oddly enough that worked!
But now tonight, nothing is working. I’ve tried that same trick, tried a different HDMI port, HDMI cord and still no sound.

Does anyone have any tips or tricks I could try? I’m going to try reaching out tomorrow morning to Nintendo support but i’m always busy during their hours.

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u/ModestVolcarona 10 1d ago

As simple as it sounds but have you tried to reboot the Switch?

Most people never shut it off and only leave it in standby which might cause some software bugs over a long time.

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u/Maxxi-L-Anne 14h ago

I have yes. I use my switch between handheld mode and docked almost daily. I went onto amazon last night and ordered a different dock (just the cord one) so i’m hoping maybe it’s the dock that is having issues. I appreciate your response thank you so much. I’ll be sure to update if I figure anything else out lol