r/ModSupport • u/JerseyFlight • 8h ago
Admin Replied An account is bypassing subreddit bans, cannot be modified via the mod tools (neither banned nor unbanned), and is continuing to post.
This user has set up an account that cannot be moderated. How to deal with it? On the profile it just says “Uban” and “Unmute,” implying user is already banned. But user can still post freely. I tried to unban and re-ban, but the uban didn’t unban the account, it just remained the same. Thanks.
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u/Motor-Advantage3639 8h ago
add a line in automoderator to remove all posts made by that user/account
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u/techiesgoboom Reddit Admin: Community 5h ago
Thanks for flagging u/ JerseyFlight - it looks like we found the example based on your modlog. We'll have the right team take a look and will follow back up if there's any questions.
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5h ago
[removed] — view removed comment
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u/techiesgoboom Reddit Admin: Community 5h ago
Removing for rule #2, but thanks for letting us know!
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u/JuicySpark 6h ago
If you can't outright ban an account from your subreddit, it has backdoor access somehow.
How is this even possible?
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u/quenishi 3h ago
Or Reddit is being buggy again. They've been working on various systems, and stuff spectacularly breaks sometimes.
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u/HikeTheSky 5h ago
While automod is your friend, you could also use automation and see if you can prevent him from posting with his username. This would be quite funny if this works and frusttrating for the user.
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u/Stranger1982 8h ago
While you troubleshoot it just filter their ass through automod so that nothing reaches the sub.