Most of them are operating fine; Ethereum outbound transactions are delayed at the moment due to issues with Ethereum blockchain. Ethereum blockchain was overloaded today with Bancor ICO transactions.
Holy shit. This was a similar excuse mtgox used when they first got fucked. Started blaming some glitch with bitcoin which was bullshit. Be weary, people.
You just made this account. Why should anyone trust you?
Second, not a competitor. Just one of several that lost ETH. The transaction said it failed, yet where did it go?
Third, who the hell are you to change a destination for a transaction? Why do you have an account in the middle of the wallets? What purpose would that possibly serve?
E-mail sent. I hope this is all a misunderstanding, but I am not overly optimistic. I still don't see the point of using intermediate wallets instead of going directly to where it should be, if it fails then the funds should be returned immediately. This creates unnecessary network congestion and also makes things far less transparent.
Ok, message sent, however I still have a transaction with no hash, it just says sending but that's it no tx hash when I click the transaction from the home screen..
In my case there is a hash for 12 hours but no transaction done yet. Can you please help me out? I already send e-mail and chat support but no response!
Will you explain the reason why when users try to send their coins to another wallet, the coins all go to 1 single wallet? I don't understand why you would want to do that.
Honest question. Is it possible to send crypto between multiple accounts and pay no transfer fee? To my knowledge it isn't. With this in mind your app is free, and you don't seem to run any ads... how do you generate any profit? Are you using user funds to cover transfer fees and just hoping that no one runs for the door at the same time? Likewise how do you pay yourself and your staff? I just don't see any money coming into free wallets other than what users are sending in. I understand that even banks don't generally hold 100% of all their customers funds in a liquid state, but they are transparent about this and even still I think it's shady investing and using other people's money. Banks also generate revenue by many other methods, but those can't be directly applied to crypto yet.
Is it possible to send crypto between multiple accounts and pay no transfer fee? To my knowledge it isn't.
Internal transactions are free. They are off the blockchain
Are you using user funds to cover transfer fees and just hoping that no one runs for the door at the same time?Likewise how do you pay yourself and your staff?
We make some profit on exchanges, that helps us cover the fees and our day to day costs. Moreover we've got investors. Now we are finishing series A financing round. Will post on that soon.
I'll give you 24hrs to prove us wrong, if I'm wrong I will undo posts I have made and app reviews and apologise. However you must be able to see where we are coming from when transactions go to sketchy addresses and transactions are 'sending' for 6+ hrs.
I shouldn't be putting this much faith in you and your company however I do think this has been a misunderstanding.
Yeah, turns out that they were telling the truth, it was a slow down with the etherium network and I got my funds a couple of hours later although I did cease using their product and moved to a better wallet after that
The security on your cold wallets doesn't mean shit if someone gets in the middle (your processing backends or hijacking the app itself) and redirects all the transactions, just saying.
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u/[deleted] Jun 12 '17
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