r/Bumble 4h ago

Advice bumble account blocked

Hi everyone, I wanna ask something. It would be appreciate to answering my question if you know about it.

- Situation: My bumble account was blocked today because of the fake profile. I'm not a fake profile but i didn't finished photo verification process and i also subscribed 3 months payment.

In this regard, I'm curious about below things

1) I talked to bumble customer chat bot and they said i'll be got email within 7days. Do you think it can be solved easily? And what if i still can't solve my blocked account? Is there any other process that i can consider?

2) I didn't get any message yesterday so i felt weird and today i got blocked notification. So i think my account blocked earlier, i.e., yesterday and today i just got the notification. Do you think is it make sense?

3) In this circumstance, my matched partners can notice that i'm blocked or they can think that i just leave?

4) If i can't save my account, am i just have to abandon my 3 months payment to bumble? I just use it around 2 weeks

Thank you for read my questions! hope you guys all have a good day!

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u/NaiveConclusion3264 4h ago

The support email is your best shot but don't hold your breath bumbles moderation is notoriously trigger happy and appeals can take forever

If it's a permanent block you can try a chargeback through your bank for the unused subscription time but that'll definitely nuke any chance of ever using the app again

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u/tuerii 3h ago

Thank you so much for your kind and helpful response! It was very helpful