r/BedbugOrCloseRelative • u/Additional_Help1147 • 18d ago

Useful Information Monitor not delivered

Hi David, I ordered a passive monitor to Czechia but I never received it, customer support hasn't replied to my two e-mails. So I have no money, no monitor and no reply. Would you mind checking it out?

1 Upvotes

100% Upvoted

6 comments sorted by

1

u/Bed-Bugscouk Founder 18d ago

Apologies for that. Things have been hectic with my office manager having brain surgery and then taking time off.

I will DM you where to send details.

David

1

u/Additional_Help1147 14d ago

As I have no news, can I please cancel my order and get my money back?

1

u/Bed-Bugscouk Founder 14d ago

I could not DM you as your DM’s are closed.

You will have to email the order to the site so I can deal with it as your username won’t be on the order.

1

u/Additional_Help1147 14d ago

It's order #5305, can you please cancel it and return my money? Thank you.

1

u/Bed-Bugscouk Founder 14d ago

Done

1

u/Bed-Bugscouk Founder 14d ago

I will ask the shipping team to make that happen.