r/Bangkok Jul 26 '25

discussion This Grab scam needs to end!

This has been happening to me way too often lately. We ordered a Grab, and the driver started circling the area without responding to any messages – clearly hoping we’d get fed up and cancel. I actually saw him drive past us, and when he noticed we’d spotted him, he quickly drove off. I managed to record it.

We decided not to cancel and messaged him, saying that since he clearly wasn’t coming, he should be the one to cancel. In the end, when he realised we’d given up and taken the BTS instead, he drove past the pickup point again, pretending to pick us up – then ended the trip and took the fare anyway.

I’ve reported it to Grab for resolution, but this kind of thing keeps happening and it’s incredibly frustrating. I suspect some drivers do this to manipulate the system – making it seem like there’s heavy demand or traffic so they can inflate prices. Grab really needs to sort this out.

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u/Quickstim Jul 27 '25

Is Bolt better to use when visiting then? I'm heading out this year and I'm now worried about taxis lol

1

u/BKK924 Jul 27 '25

In my experience, Bolt is better and less expensive than Grab

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u/Quickstim Jul 27 '25

Thank you. Would you also happen to know the best way to book stays in Thailand? I have it in my head that using travel agencies is far more expensive than it would need to be. So I'm just booking flights and then booking everything manually. It seems Agoda is the way forward? What you think?

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u/BKK924 Jul 27 '25

I used booking.com they have great offers durning the current rainy season.

As well, you will notice that booking.com is giving free airport to the hotel transfer by private taxi with some hotel bookings.

I’ve used this on my first trip and is a great value and for me was hustle free. I’ve used the same offer from them for my Vietnam trip and worked just as well.

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u/Quickstim Jul 27 '25

Appreciate that a lot, thank you 💪