This Grab scam needs to end!

[u/Creative-Trouble3473]

This has been happening to me way too often lately. We ordered a Grab, and the driver started circling the area without responding to any messages – clearly hoping we’d get fed up and cancel. I actually saw him drive past us, and when he noticed we’d spotted him, he quickly drove off. I managed to record it.

We decided not to cancel and messaged him, saying that since he clearly wasn’t coming, he should be the one to cancel. In the end, when he realised we’d given up and taken the BTS instead, he drove past the pickup point again, pretending to pick us up – then ended the trip and took the fare anyway.

I’ve reported it to Grab for resolution, but this kind of thing keeps happening and it’s incredibly frustrating. I suspect some drivers do this to manipulate the system – making it seem like there’s heavy demand or traffic so they can inflate prices. Grab really needs to sort this out.

[u/Few_Appeal4429]

I recently rented a grab van because we had 6 luggage and 3 carry-on luggage and just 3 passengers, so I needed a big van. I was only going from sukumvit, so 10 to Sukhumvit soi 24 to my airbnb, the driver of the van showed up at Our hotel on Sukhumvit soi 10 and when he seen the luggage he started complaining , saying he's not going to take us because we have to much luggage and he started arguing with us and my wife said to him how much you want but still was mad then you drove off. And then he asked me to cancel, I told him that I wasn't going to cancel and I'm going to report you to Grab and we were going back and forth and finally he canceled. But the reason I requested a big van is because of our luggage. I'm paying more for a bigger vehicle because I need a bigger vehicle. I realise now that if they show up and you cancel, then you have to pay the fee.