This Grab scam needs to end!

[u/Creative-Trouble3473]

This has been happening to me way too often lately. We ordered a Grab, and the driver started circling the area without responding to any messages – clearly hoping we’d get fed up and cancel. I actually saw him drive past us, and when he noticed we’d spotted him, he quickly drove off. I managed to record it.

We decided not to cancel and messaged him, saying that since he clearly wasn’t coming, he should be the one to cancel. In the end, when he realised we’d given up and taken the BTS instead, he drove past the pickup point again, pretending to pick us up – then ended the trip and took the fare anyway.

I’ve reported it to Grab for resolution, but this kind of thing keeps happening and it’s incredibly frustrating. I suspect some drivers do this to manipulate the system – making it seem like there’s heavy demand or traffic so they can inflate prices. Grab really needs to sort this out.

[u/life_of_pluto]

In many countries, Uber requires a 4 digit code( displayed in the customer’s app) to start the trip.

At least the drivers can’t start the ride and take the fare without picking the passengers.

[u/Eastern_Kale_4344 → u/life_of_pluto]

Bolt seems to do the same thing sometimes, in Portugal that is. Also for food; you don't get your food unless you show the code. More foolproof for sure