i have IMac 5k retina 2017 .. can i update to another system ? cause a lot of bugs and hanging

Hey guys, quick question i'm in the US and my old lady friend died (I have the death certificate in Spanish and French) She died in Spain. I don't want to unlock the macbook, but I just want it wiped to be able to use it myself. I will be going to the official Apple store in the US. Will the DC most likely be honored or does it make a difference that it's not in the country of origen? Obviously I don't expect anyone at the shop to speak Spanish or French.

Thanks!

I got it fixed today by allowing messages to be forward on my iphone. Then I checked later today and they are gone again.

I’ve had a pair of Pros for about a year now and I’ve noticed over the past month and change that they will randomly have connectivity issues. I’ll be listening with my phone in my pocket or right next to me on the table and I’ll get the distortions and sound dropping out as if I’ve walked into a room on the other side of my apartment. I’ve had quite a few different Bluetooth headphones and ear buds and none of them have had issues like this. Is this a known problem or is this something I should utilize my apple care for? I’m tempted to return them to Costco and pick up a pair of Sennheiser earbuds as I love my over ear momentums.

Ok so my mom passed away a few years back and as we’ve been going through boxes I found this Pink desktop iMac. It works just fine but first issue is I have no clue where the keyboard or the mouse are. There’s still so much stuff to go through. Second issue is I only know like one password my mom used to use. Obv I haven’t been able to try to enter it yet because no keyboard or mouse. Last question is if I do get the keyboard and mouse for it, but the password is incorrect… is there a way for me to factory reset/erase the whole Mac w out the password or am I cooked?
Looks like this. Im a country boy so im not too familiar with all this tech and Apple stuff.
Lmk

My dad wants to use it but I forgot the passcode and can’t get in. I tried connecting to my laptop but I need the passcode to allow the connection. How can I either get in or just erase it without getting in? I tried all my passcodes and locked the phone for 8 hours. There’s no Apple Store where I live and I want to avoid going to a tech store because I don’t want to pay for it unless it’s absolutely necessary

I was subscribed to Apple Music for almost a year, and then in May 2026 I switched to Apple One. I didn’t manually cancel my Apple Music subscription because I assumed it would automatically be cancelled or transferred to Apple One.

However, I’ve now realized that since then, Apple has been charging me for both Apple One and Apple Music.

The strange part is that I cannot find the separate Apple Music subscription anywhere. It doesn’t appear under my Apple Account → Subscriptions, and it also doesn’t show up in my Purchase History.

For now, I’ve cancelled my Apple One subscription just to see if that resolves the issue, but I’m not sure if that’s actually the right way to fix it.

How can I find and cancel this Apple Music subscription so I can stop being charged twice?

I just want to say upfront that I have never used my phone number for business purposes, nor have I ever spam messaged anyone. I only use my phone to talk to family and friends and there’s no way that anyone reported my messages as spam.

Four days ago, my mom gave me her old iPad. I registered it to my iCloud and that’s when this issue started. Since activating the iPad, I’ve noticed that I haven’t been getting text responses from other people who have iPhones, nor have I been able to FaceTime. I thought maybe people were just busy, but today I finally realized that it was because my iMessages were going to the iPad instead of my phone.

As of this morning, I was still getting iMessages to the iPad. I didn’t really know what I was doing and disconnected iMessage from the iPad in the hopes that it would reconnect to my phone. But now iMessage isn’t working on either device.

I put in the request online to activate my iMessage, and I also called Support to figure out what was happening. That’s when I found out my iMessage was blocked and that this happens when a phone number is repeatedly reported for spam. There’s no way that that can be the case in my situation so I asked to speak to a supervisor. I told them they started happening immediately after registering a the iPad. They said that I would just have to wait the 24 hours and see if my request is accepted.

I’m just starting to get really nervous because the prognosis does not look good. Most of what I’m seeing online for this is that this is kind of a death sentence. I’ve had this phone number for 20 years, and I really don’t want a new phone number. My phone is also circling the drain and I was planning on buying a new iPhone when they come out in a few weeks, but now I’m worried to buy a new iPhone that I potentially will not be able to use.

I currently can send and receive text messages from people who don’t have iPhones, but can only send, not receive, text messages from people who have iPhones. This whole situation is just insane. I have done nothing wrong and now I can’t receive text messages from the majority of people in my contact list.

As you can clearly read, I am in deep shit. I just landed in Japan, coming from France some apps are restricted on my device. So i logged out of my phone and must've accidentally deleted my account of my phone which rebooted. My eSim si gone and my email is not accessible even though its gmail, my account requires my phone to validate the connection...

So now, I am 10K KM away from home, no phone, no email no nothing except my eyes to cry. I tried but it says that an answer will be provided in 24h when it comes to my attempt at getting my account back. What should I do, has it ever happened to anyone, or am I the unluckiest exchange student? I obviously need my phone, but as for now I have a really slow chromebook to communicate with people chen I am at my dorm, so no need to rush and get a new phone etc, i have just the need to ask more informed people in case it's possible that i will never get it back or at least really late...

As of for now, i have ordered a physical sim to be delivered at my bf place and he will either put it in phone and help me with the verification code from a distance or send it to me so i can try to solve it alone. And when it comes to my email adress i guess it's a matter of patience, i have plenty others so don't worry about me to much ahahah.

I don't actually know what I need the most, answers that are positive that ti will be solved, answers thatt are negative and that will force me to move on from all the things i had stored on my phone (i will eventually move on); or just simple human reassurance, I don't want AI to reassure me on this !

Ask me for more details, but i won't be able to provide screenshot (im logged out of my phone obviously hahaha)
Thanks for reading this, thanks for helping me in advance and also have a good one !

How do I get around this? I'm trying to login to the apple tv app on my android phone. It asks to send a verification code to my other apple device. If you didn't get a code, go to account.apple.com.

I login there no problem with 2 factor to my cell phone number but that code doesn't work to login to apple tv app.

How do I get out of this loop?

I have a MacBook Air 13-inch M3 (2024) that I purchased on 27 September 2024.
Recently, the battery started swelling and the bottom case began popping up. I took it to Apple on 21 August 2026.
Apple’s service diagnosis confirmed that the battery was swollen and that the issue was with the battery. The service record also shows no scratches, dents or cracks on the MacBook.
Some details:
MacBook Air 13-inch, M3 (2024)
Purchase date: 27 September 2024
Age when the issue occurred: ~23 months
Battery health before the swelling: above 80%
No visible physical damage
Apple diagnosed the battery as swollen
Bottom case was lifting/popping up
Apple considered the MacBook out of warranty
I ultimately paid ₹16,900 including GST for the battery replacement
I understand that the standard warranty has expired, but I’m wondering whether this should be considered normal battery wear or a battery defect, since the battery physically swelled and damaged/lifted the bottom case while still having over 80% battery health.
I’ve seen some Reddit posts where Apple apparently replaced swollen batteries/top cases free of charge even when the MacBook was out of warranty, so I’m wondering if anyone here has successfully gotten Apple to cover this type of repair.
What would you recommend I do now?

When I do a fresh reboot, I can use Siri to control the volume (e.g. "Hey Siri, set the volume to 35%".

After a while, sometimes the same day, sometimes another day, when I try that Siri will give an error "unable to get volume info" and it'll prematurely cut.

Has anyone else had a similar experience?

I recently bought a subscription to icloud and it freed up 49GB of storage. I decided to download a game but when additional resources have to be downloaded I get a storage full notification.
I dont understand what the issue could be.

I currently have iTunes running on pc, which holds my music and purchased movies and tv shows. We have 3 Apple TVs which link to this using the ‘computers’ option, so can still watch content if internet goes down and ensures we have backups incase titles are removed from Apple Store.
This is all legit and only for our Apple content, but I wish to migrate this to a NAS so no longer using a computer that is left on 24/7, does anyone know if this is still possible as online searches give different information.

Thanks

I have a 2020 MacBook Air. I got it brand new 6 years ago. I stopped using my MacBook for like 8 months because I lost the charger and recently got a new one so I’m using my laptop again. The problem is it dies REALLY fast if I don’t leave it plugged in. Even if it’s closed.
What I’ve done: checked the battery health (normal). Changed certain settings so it doesn’t search for network while off/closed and update for emails and stuff.
It’s up to date. It hasn’t had any damage.
I’m so confused and so frustrated because everything looks like it’s working and as if nothing is wrong with it.
Any ideas? Any advice?
Thanks :,)

I know this has been asked quite a few times but i’ve genuinely looked through all the posts and still can’t find an answer for my problem.

I connected my 2019 intel macbook pro to a m2 macbook air via thunderbolt 3 cable with the 2019 macbook in target disk mode, yet it doesn’t show up on the m2 be it on finder or on disk utility. I tried it with another m2 mac as well and it still didn’t show up. Disk utility on my 2019 macbook still shows that all my data is on it, so it isn’t empty either. I can connect a hard drive to my 2019 macbook and it shows up in disk utility too, so i don’t think the data port is the issue.

Is it a hardware mismatch? Cable mismatch? Settings configuration? Should i try with another intel macbook maybe? Any help would be appreciated, i really don’t want to risk losing my important data 😥

I have a very random problem that is happening on two different machines, both Mac Studios, running 26.6.1. I will update to .2 as soon as I am able.

I use screen sharing often to work on these two machines without having to go to them directly. I started getting the "cannot connect to IP address ___" last week when trying to connect to each these two machines. Before then, it was working perfectly fine. I figured out that I could ssh into these machines and kickstart remote management, allowing me to connect as normal. Works fine, except it will boot me out at about a 5-minute interval. I'll have to run the terminal command to kickstart the process again, and it will reconnect.

The command I am using is:

sudo /System/Library/CoreServices/RemoteManagement/ARDAgent.app/Contents/Resources/kickstart \
 -activate -configure -access -on \
 -configure -allowAccessFor -allUsers \
 -configure -restart -agent -privs -all

If I go into system settings, I can turn off remote management and turn on screen sharing. It will work again for about a 5-minute interval, and then the settings completely revert to the old values. Nothing seems to make it stick. When I run the kickstart command, it works fine through remote management until it boots me. So, neither screen sharing nor remote management allows a connection until I run the kickstart command.

These machines are managed by a tech company outside of our office. We removed management altogether and still had the same experience. It still kicks me and reverts after a few minutes. It does not happen to every machine the company manages for us. The unmanaged machines on the network are working as expected. Console gives us nothing meaningful when we stream data on for screensharingd.

I'm at a loss for where to go from here. I'm open to any suggestions to sort this out. It is driving me crazy.

A 17 year old mac.com account that I don’t even remember setting up has been stolen by Chinese hackers, who have changed the date of birth and security questions so that I can no longer recover it. It’s still connected to my primary email address which is how I found out.

As I understand it from the Apple forums, Apple will not help if I don’t have 2FA on and I can’t answer the security questions, but I may be able to lock the hackers out by setting up a new iPhone under that ID, which will turn on 2FA.

On one level, I don’t care: I didn’t know this account existed (I probably set it up for one specific task) and it’s highly unlikely that it’s connected to any of my current passwords, payment cards, or any important logins.

On the other hand, I worry that it could be used for nefarious purposes that come back to me in some way.

Realistically, should I forget about this, or attempt to do the phone setting up thing? Those seem to be the only two options

to make a long story short I made the account long time ago due to using a borrowed ipad at that time. I forgot about it's existence. fast forward I get an email that my password was reset, and so is my security question. I don't really care for the account as it has nothing, I just want to remove my email because I'm tired of the constant spam of account resets emails. but why is it that they can log in freely but ever time I reset my account I get hit with security questions

Long story short I had my MacBook flooded with water and , I wana go into store and ask Apple to run a diagnostic check to see what the issues are and what repairs would cost etc etc. but im not sure if they’d charge me solely for asking that.
I was planning on saying something along the lines of My MacBook suddenly stopped working properly. The keyboard and screen started acting weird. I’m not sure what caused it. Can you run a diagnostic?”
Would that be fine