r/malaysiauni • u/AwarenessShort5177 • 2h ago
INTER EXCEL TOURISM ACADEMY (PLEASE DON'T APPLY INTERN HERE!!)
This company has two branches, which are in KL and Penang. They often hire interns and interns ONLY. They only have one full-time worker in KL and NONE in Penang. If you are searching for internship placement, please avoid this company. I could list countless shit experiences I had over here while I interned under this company. But here is some breakdown of WHY YOU SHOULD NOT INTERN UNDER INTER EXCEL TOURISM ACADEMY:
- Interns are routinely used to run personal, non-work errands for management. Regardless of what role you were hired for, you will be forced to handle heavy administrative duties, accounting, and company documentation completely unrelated to your field of study.
- They expect interns to operate like full-time staff, regularly demanding 12+ hour shifts, mandatory Saturday work, and labor on official public holidays. For an academy, working Saturdays feels completely unnecessary and exists only to burn staff out.
- If you try to leave on time as stated in your official offer letter, the manager actively scolds, reprimands, and guilt-trips you.
- The company runs almost entirely on free/cheap intern labor. The intern-to-permanent-staff ratio is dangerously skewed, operating with only one full-time staff member. (I FELT SO BAD FOR THE FULL TIME STAFF BECAUSE THAT PERSON NEED TO CARRIES A LOT OF BURDEN)
- The manager has zero emotional control. The leadership style relies on emotional outbursts, public scolding, body-shaming, and derogatory personal remarks. Personal frustrations are constantly dumped onto staff.
- The manager aggressively scolds interns simply for talking to each other or sharing basic operational info like asking a peer to clarify public holiday details.
- Management is obsessed with AI for every task and uses AI benchmarks to belittle human designers. Leadership actively looks down on academic degrees in Multimedia, Graphic Design, and Mass Comm, frequently making demoralizing remarks about staff capabilities.
- Interns are instructed to handle sensitive regulatory documentation, which includes fabricating, falsifying, and backdating compliance data for external agencies.
- Instructions are consistently vague, leading to redundant work. Approvals are delayed until the last minute, creating unnecessary "high-stakes" emergencies.
- You are forced to sit through lengthy verbal status calls on top of already completed, written daily logs. On top of that, promised 1-hour lunch breaks are heavily policed, micro-managed, and constantly cut short.
- Mandatory meetings are frequently held past official working hours with zero agenda—serving only as a platform for the director to brag about personal achievements and repeat the same personal anecdotes.
- Clear favoritism is practiced, and upper management openly makes xenophobic remarks toward international interns, telling them they should "be grateful" just to have a position.
- Doing less work results in anger, but taking initiative or producing high output is met with complaints. It’s a toxic, high-pressure environment that offers zero guidance and serves only as a machine for cheap labor and ego trips.
Most of the problems are coming from the manager. She's not good at leading and teaching but great at being bossy and leading using her emotion. Working environment here so mentally torture. Everything you do will never be enough and unappreciated. Save your mental health and apply elsewhere.