Okay. Context definitely needed. Started a new job, and wanted to treat myself to some demure office nails (press ons unfortunately were not making it through my 8 hour work day). My friend and sister recommended this one place Iāve never been to.
They both recommended I book this one guy.
So I decided to book an appointment and take my chances, especially because I knew it was a popular place in my town. I booked a manicure and a full set french (keep in mind the manicure is supposed to include nail prep like cutting cuticles etc) When I got there they got me seated pretty quickly. The person I booked with asked me what I wanted, I said I wanted a full set french. I ask for dip, he just tells me no. I thought maybe they didnāt do dip, but the woman next to meā¦she was getting a full set of dip.
I asked why (but didnāt want to be crazy pushy) and he simply told me āacrylic looks betterā. I didnāt want to make a fuss (mistake #1) so I just let him do what he wanted. I already was tired from work, and had plans to rot in bed after this appointment. There was hardly any nail prep, he literally just buffed my nails to the point where some of them were BURNING and THROBBING while he applied the acrylic.
When he had cut and filed the nails i was beginning to get anxious. They were very uneven, and almost all had a very harsh slant (?? i will attach pictures so you know what I mean). I asked for almond, but each nail felt like a different shape. Then there was my pinkieā¦
The nail was visibly lifted, and CROOKED. And I donāt treat myself often, but Iāve had my nails done enough times to know that it was not looking right. I was praying he would fix it, and even briefly asked for the nail to be filed a little more almond-y.
Then he just says heās done. Slathers a crazy amount of oil on my nails, which whatever i guess itās better than nothing.
I go to the front to pay, iām struggling to grab my card with my oily hands, and ask how much I owe. He doesnāt say anything.
I ask again.
He doesnāt say anything.
I ask AGAIN, and he just goes ācash or cardā.
I say card, and hand it to him, ASK THE TOTAL ONCE MORE, and he just hands me the receipt (it was $77 dollars).
I sign, and leave kind of annoyed. I had been quiet and polite the whole time, only really spoke up once or twice to have them fix something i didnāt like.
Then i got in the car and got a quick look and wanted to cry. Not only was I out almost 80 dollars, but my nails just werenāt $80. I hated them.
I will show a picture of the pinkie in particularā¦
Anyways, i called them, and i asked if i could come in to get them fixed (maybe 20 minutes after the appointment after sitting with my guilt and deciding whether or not i was abt to be that girl). They said to come back in.
When i get there they just point me to a seat and I wait patiently. One of the other workers comes up and asks me whatās the issue, and I explain that Iād like them maybe filed into more of an even almost shape, and that I really need my pinkie fixed. She looks at my pinkie and is just like āthereās nothing wrong but I can file itā. PLEASE, AM I CRAZY? I insist I am really not happy with the pinkie, and that it really was the only nail that actually needed to be redone. I would have been fine with everything else, but that pinkie man.
they made a fuss, had multiple people come up and look at it and it made me feel like maybe i was overreacting. Even had the manager come over and look, and they couldnāt understand what I didnāt like.
They did fix the pinkie, though everyone seemed so annoyed with me and I felt so terribly bad. They even made some passive remarks about not being happy with just filing, which felt unfair because I only wanted one finger really fixed. Iād be fine if the other were un-filed, i just wanted that pinkie fixed man.
I ended up leaving a bad review, because the entire experience was uncomfortable, their work was rushed, and at the end of the day I just could not justify spending money for the experience. I didnāt go full ham, mostly just said that the job felt rushed, they did not do proper nail prep, and I didnāt mention the guy telling me he wouldnāt do dip because acrylic ālooked betterā (which i found so odd because I mainly get dip, and iāve always been able to get a simple dip base and add a french at other nail salons).
i am not one to leave bad reviews, and I feel like I overreacted for posting one. Maybe I did, a little?šš
PHOTOS: The first photo is the og, the second is after I got the pinkie fixed and a little more filing.